Assistant Captive Director, Benefits
About this role
Overview
Assistant Captive Director, Benefits
Reporting to the Captive Director, the Assistant Captive Director, Benefits is responsible for retaining, growing, and managing one or more Medical Stop Loss (MSL) Group Captives. The successful candidate will serve as a trusted advisor to captive members, clients, brokers, and service providers, helping drive the continued success and long-term growth of these complex risk financing programs.
This is a highly visible role that combines client relationship management, strategic program oversight, and operational leadership. The individual will play a key role in guiding renewal strategy, supporting member engagement, analyzing program performance, and delivering exceptional service to captive participants. Working closely with internal stakeholders and external partners, this position offers the opportunity to influence business outcomes, solve complex challenges, and contribute to the growth of one of the industry's leading captive insurance organizations.
How you'll make an impact
Responsibilities:
- Manage the captive renewal process which includes the gathering, assembling and presentation of the updated client underwriting information.
- Sell the renewal to current insured and provide explanation for increases and decreases.
- Manage the preparation, planning and materials for regular captive Member meetings.
- Coordinate the loss summary information for distribution to the clients and the service providers.
- Respond to client needs and inquiries in a timely fashion.
- Work with Captive Director to follow up with prospects or referrals from our insureds/brokers.
- Ensure that collateral is in place for each member and make sure that members understand the new requirements each year as needed.
- Maintain various schedules as it relates to the company’s premium payments, letters of credit, loss experience charges and claim payments.
- Manage the policy issuance and premium audit processes.
- Coordinate the policy errors and omissions review.
- Manage the premium invoicing process and monitor cash receivables.
- Review new business and renewal loss pick projections from carrier partners.
- Review loss summaries on new business and perform initial analysis for the Captive Director.
- Maintain the captive’s template of coverage for medical stop loss.
- Maintain a positive and professional relationship with captive service providers, clients and their consultants.
- Anticipate client and program needs and problem and proactively offer solutions.
- Manage systems and account service to comply with corporate professional standards.
- Direct and monitor the performance of the captive team’s service consultants.
- Work on special projects as required.
About You
Qualifications and skills required:
- Insurance qualification would be advantageous e.g. ARe or equivalent.
- Minimum of five years post-qualifying experience within the re/insurance industry.
- Minimum of five years of demonstrable team management experience.
- Significant knowledge of the insurance marketplace and/or risk management regimes.
- Advanced computer literacy skills, including Excel, Word and PowerPoint.
- Demonstrable ability to manage teams, multi-task and adapt to changing priorities.
- Highly motivated individual who is deadline driven and committed to delivering an excellent level of client service.
- Excellent verbal, written, organizational skills with the ability to engage effectively at all levels.
- Demonstrable career progression in previous roles.
- Assisting with strategic direction of the team
- Strong working knowledge of captives, benefits, risk management
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Company at a glance
About Gallagher Bassett
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Top Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities
- Ongoing learning
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