Account Manager
About this role
Overview
Join our Charities team in Birmingham, where we specialise in providing tailored insurance solutions for small and medium-sized organisations in the charity sector. This hybrid role offers flexibility and the opportunity to work with a collaborative and supportive team. You’ll manage a portfolio of clients with diverse insurance needs, ensuring they receive the best possible service and solutions.
How you'll make an impact
You’ll take ownership of a portfolio of charity clients, building strong relationships and understanding their unique needs. You’ll prepare documents for new customers, mid-term adjustments, and renewals, ensuring all details are accurate and up to date. You’ll also explore renewal terms, negotiate with insurers, and provide the best solutions for your clients. Your role will involve attending virtual client meetings, managing account queries, and ensuring compliance with legal and regulatory policies.
About You
Here’s what you’ll bring to the role:
- Experience in commercial insurance, ideally within the charity sector.
- Confidence in managing client relationships and providing excellent service.
- The ability to explain complex issues clearly and concisely.
- Strong organisational skills to manage multiple tasks and meet deadlines.
- Proficiency in Acturis and MS Office.
- A commitment to achieving Cert CII and working towards Dip CII.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Company at a glance
About Gallagher Bassett
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Top Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities
- Ongoing learning
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