PSC Operations & Benefits Specialist

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: People Solutions Center – Operations & Benefits Specialist (English & German )

Location: Krakow, Poland /4 days a week from the office (Unity Tower)

About the role

As a People Solutions Center Operations & Benefits Specialist, you will be responsible for delivering high-quality HR operational support across the employee lifecycle. In this role, you will manage employee inquiries, prepare employment-related documentation, maintain accurate HR records, and support the administration of employee benefits in line with local legal requirements and internal policies.

You will play an important role in ensuring service excellence, data accuracy, compliance, and process efficiency across HR operations. Working closely with employees, HR Business Partners, and other stakeholders, you will help provide a seamless employee experience while also supporting reporting, analytics, and continuous improvement initiatives.

Key requirements

• Manage routine and complex employee inquiries related to the employee lifecycle, employment contracts, and HR data, ensuring timely, accurate, and confidential support
• Route specialized or escalated requests to the appropriate teams or stakeholders
• Draft, prepare, and process employment contracts, addendums, and other HR documentation in line with legal requirements and internal policies
• Coordinate approvals, e-signatures, and document updates in partnership with HR Business Partners and relevant stakeholders
• Maintain and update employee records in Workday and local HR systems, ensuring a high level of data accuracy, consistency, and compliance
• Support HR data audits, reporting activities, and the maintenance of procedures and work instructions
• Administer and maintain employee benefits programs, including health, retirement, and other benefit offerings
• Support the execution of specialized HR programs and contribute to continuous improvement of HR processes, procedures, and reporting capabilities
• Leverage HR data to support workforce metrics, operational insights, efficiency tracking, and cost-related analysis

Skills & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Previous experience in an HR operations environment as an HR Specialist or in a similar HR role
• Good knowledge of employment law and HR compliance practices
• Proficiency in Workday and HR case management systems
• Strong understanding of HR data structures, document workflows, and HR administration processes
• High proficiency in Microsoft Office, especially Word, Excel, and PowerPoint
• Very good written and verbal communication skills in English and German
• Strong customer service orientation with excellent problem-solving skills
• Strong interpersonal and communication skills, with a proactive, approachable, and service-minded attitude
• High level of accuracy, attention to detail, and ability to manage confidential information with discretion
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
  

Next Steps:

• If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager and the extended team
• The final step is with the local HRBP
  

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

#LI-Hybrid