MinUSD $20.87/Hr. MaxUSD $28.30/Hr. Job Summary Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Ban…
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Part Time (20 Hours) Associate Banker, Moses Lake Branch, Moses Lake, WA
Moses Lake, Washington, United States · On-site
$20/hr–$24/hr
Entry level$1.6B raised
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shift supervisor - Store# 03383, MOSES LAKE I-90 & KITTLESON
Moses Lake, Washington, United States · On-site
$21/hr–$24/hr
Entry level$2.6B raised
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Skills: Customer Service, Order Fulfillment, Multitasking, Problem Solving, Communication
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Benefits: * $17.13 - $23.50 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$28/hr
Full-time
high school
Paid Time Off, Health Insurance, Stock Options, Bonus Programs, 401(k) Plan, Paid Parental Leave
Posted 2d ago
Apply by Jun 26
~40 hrs/week
Responsibilities
Supervise Customer Service Representatives and manage daily branch operations to ensure high levels of customer satisfaction. Administer staff onboarding, scheduling, and adherence to operational policies and federal regulations.
Requirements
Requires a high school diploma and proficiency in Microsoft Office and digital banking channels. Prior banking and supervisory experience is preferred, along with IRA Road Map certification.
Full job description
Min
USD $20.87/Hr.
Max
USD $28.30/Hr.
Job Summary
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Supervisor (CSS).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
This is a supervisory position responsible for providing high-quality service to retail bank clients by administering branch operations and supervising multiple Customer Service Representatives.
A successful Customer Service Supervisor must:
Ensure high level of customer satisfaction through the delivery of excellent service.
Assist clients by recognizing opportunities and making appropriate product and service recommendations for both consumer and small business clients.
Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow management, and daily adherence to operational processes and policies.
Assist the manager in suggesting ways to optimize operational effectiveness, productivity, and efficiency to build shareholder value.
Demonstrate and apply skills necessary to open all account types and originate loans.
Develop competencies and certifications/registration necessary to support branch performance goals.
Assume responsibility for the branch in the absence of other branch leadership.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
High school diploma or approved equivalent.
Basic math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams and Outlook.
Well-developed smart phone and digital channel skills.
Must have excellent organizational and analytical skills and superior written and oral communication skills.
Must be certified in the IRA Road Map and participate in branch onboarding of new hires.
Experience:
Prior banking and supervisory experience preferred, including previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
401(k) plan
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act 2026
Requisition Post Information* : Posted Date
6/26/2026
Related keywords
Retail BankingBank Secrecy ActUSA Patriot ActOFAC RegulationsIRA Road MapCustomer Service RepresentativeFinancial HealthConsumer LoansSmall Business BankingBranch ManagementMicrosoft ExcelMicrosoft WordMicrosoft TeamsMicrosoft Outlook
Ever since we got our start back in 1917, we’ve been helping to build healthy, thriving communities and businesses.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1917
Headquarters
Seattle, Washington
LinkedIn followers
12,148
WaFd Bank is a national bank, but we’ve tried to act more like a reliable next door neighbor. Ever since we got our start back in 1917, we’ve been helping to build healthy, thriving communities. As an active members of our communities, we’re truly invested in clients like you—delivering simple, straightforward banking solutions to help you make the most of your money.
Member FDIC.
Offices: 425 Pike St, Seattle, Washington 98101, US
How many Retail jobs are open in Moses Lake, WA right now?
There are currently 27 open retail positions in Moses Lake, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Moses Lake, WA?
Companies currently hiring include Albertsons Companies, Lowe's Companies, Inc., North 40 Outfitters - CSWW, Inc., Domino's, Love's Travel Stops, among others. Browse the listings above to see every active employer.
How do I apply for Retail jobs in Moses Lake, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.