Phú Quốc, Kiên Giang Province, Vietnam · On-site
Stellenbeschreibung Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide in…
Skills: Guest Relations, Hospitality Industry Standards, English Proficiency, Computer Literacy, Customer Service
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The role involves welcoming guests, managing VIP inquiries, and promoting hotel amenities and services. It also requires handling customer complaints and maintaining daily logs to ensure quality standards.
Candidates should have proven experience as a Guest Relations Officer and proficiency in English. A degree in Hospitality Management is preferred along with strong organizational and communication skills.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
There are currently 21 open hospitality positions in Phú Quốc, Vietnam listed on Clera. New openings are added daily as companies post roles.
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