Data & Analytics Jobs in Touwu, Taiwan (Now Hiring) — 5 open

客户支持专员

Touwu, Taiwan · On-site

Entry level$549M raised

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…

Skills: Order Management, Customer Support, Data Analysis, SAP, Excel

Master Plan & Production scheduling

Touwu, Taiwan · On-site

Mid level$549M raised

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…

Skills: Production Planning, Scheduling, Demand Forecasting, Capacity Management, Inventory Management

NAS SAP Basis Manager

Touwu, Taiwan · On-site

Senior+$549M raised

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…

Skills: SAP Basis, SAP HANA, Team Leadership, Cloud Architecture, Performance Tuning

EL Sales Support Specialist - Master Dat

Touwu, Taiwan · On-site

Senior$549M raised

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be …

Skills: SAP, MDG, SFDC, CBOL, Master Data Management

Continuous Improvement Specialist

Touwu, Taiwan · On-site

Mid level$549M raised

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…

Skills: Continuous Improvement, Lean Six Sigma, Data Analysis, SAP, ERP

客户支持专员

Touwu, Taiwan • On-site

Entry level

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Full-time
bachelor degree
Posted 10d ago
~40 hrs/week

Responsibilities

Responsible for order execution and customer support for the Local Business Line of CNIB, handling technical, logistics, and certification issues. Provides commercial support including master data maintenance, AR collection, and delivery performance analysis.

Requirements

Requires a Bachelor's degree in International Trade or a quantitative subject with proficiency in SAP and Microsoft Office tools. Must be fluent in English with strong data analysis and cross-functional coordination skills.

Full job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager - Customer Support

__

Your role and responsibilities

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

As a Customer Support Specialist, you will be responsible for the order management of all Local Business Line of CNIB, serving the group customers. You need to provide internal and external customer support and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.

The work model for the role is: onsite

This role is contributing to the ELSB Division in China.

You will be mainly accountable for:

Customer order execution. Customer support such as handling customer issues of technical, logistics, certification related, delivery improving, etc. via coordinating with Marketing & Sales, Product management, Operations, and other internal and/or external functions.
Tracks delivery performance and provides analysis and prediction to management.
Commercial support to order handling team such as Customer, Credit, Pricing and sales related master data maintenance, AR collection, overdue payment, special discount follow up and auditing.
Living ABB's core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business.

Qualifications for the role

Bachelor degree or above in International trade, with a minor in applied mathematics, statistics, computer science or other quantitative subject preferred.
Able to communicate findings clearly to both technical and non-technical audiences.
Competent data analysis and problem-solving skills. A strong passion for empirical research and for answering hard questions with data.
Sound knowledge of ERP system especially SAP. Strong skills of office software, especially with Excel, Power point, Power BI, etc.
Fluent in written and verbal English.
A collaborative and team spirit, solutions-oriented approach and strong cross function coordination skills.
Responsive and proactive behavior; demonstrated responsibility for and ownership of customer issues.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Related keywords

SAPERPPower BIExcelOrder ManagementInternational TradeAR CollectionCustomer SatisfactionLogisticsMaster DataData AnalysisCNIBELSB Division

About ABB

LinkedIn Visit site

Helping industries outrun with our leading technologies in electrification and automation. go.abb/outrun

Industry: Automation Machinery Manufacturing
Company size: 10,001+ employees
Headquarters: Zurich, ZH
LinkedIn followers: 4,392,212
Total funding: $549M

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 110,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com Privacy notice & house rules: https://social.abb/social-media-information Before applying for a job at ABB, please read our Fraud Warning: https://careers.abb/global/en/fraud-warning

Offices: Affolternstrasse 44, Zurich, ZH 8050, CH

ABB AbilityRoboticsIndustryMotors and generatorsDrivesSmart buildingsE-mobilityMarine vesselsData centersRenewable energy

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Frequently asked questions

How many Data & Analytics jobs are open in Touwu, Taiwan right now?

There are currently 5 open data & analytics positions in Touwu, Taiwan listed on Clera. New openings are added daily as companies post roles.

How do I apply for Data & Analytics jobs in Touwu, Taiwan?

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