Customer Service & Support Jobs in Noviglio, Italy (Now Hiring) — 5 open

• The listed functions describe the professional objective of this job. Specific duties may vary and be documented separately. Employees are not required to perform all listed functions. Additional duties may be assigned, and functions may be modified based on company needs.
  
  
• Request datacenter personnel to use the metal detector and/or handheld scanner when entering and exiting secure areas.
  
  
• Monitor traffic flow through screening checkpoints.
  
  
• Follow procedures in case of a security breach, notifying supervisors or other competent personnel in case of violations.
  
  
• Use walkthrough metal detectors and handheld scanners.
  
  
• Know and follow prescribed work practices and be aware of company policies and procedures regarding workplace safety. Employees must report any unsafe working conditions to supervisors.
  
  
• All duties must be performed with honesty, ethics, and professionalism. In case of doubt, employees must ask supervisors or authorized company representatives for clarification or guidance.
  

Requisiti

• Minimum Requirements for Employment:
  
  
• Minimum age of 18 years.
  
  
• Italian citizenship or citizenship of an EU member country.
  
  
• No criminal convictions or pending legal proceedings.
  
  
• Valid driving license.
  
  
• Valid Armed Security Guard license (or strong motivation to obtain it).
  
  
• Excellent knowledge of English (reading, writing, speaking).
  
  
• Excellent knowledge of computer tools and Microsoft Office Suite.
  
  
• Reliable communication devices.
  
  
• Possession of a personal means of transportation.
  
  
• Availability to participate in the company's pre-employment screening process, including drug testing and background checks.
  

• Ability to meet and maintain all applicable state, provincial, and municipal licensing requirements for security officers.
  
  
• Knowledge of basic security and fire control procedures.
  
  
• Verbal and written communication skills.
  
  
• Ability to observe situations and make decisions.
  
  
• Ability to meet and maintain required skills, certifications, or authorizations for assigned accounts.
  
  
• Knowledge of security operations and procedures.
  
  
• Ability to learn to operate a variety of security and protective devices.
  
  
• Ability to follow and maintain scheduled assignments.
  
  
• Ability to maintain professional composure in unusual situations.
  
  
• Strong customer service and service quality orientation.
  
  
• Ability to interact effectively with various social levels and across different cultures.
  
  
• Ability to be an effective leader and team member.
  
  
• Ability to take initiative and achieve results.
  
  
• Ability to manage multiple tasks simultaneously.
  
  
• Ability to adapt to changes in the external and organizational environment.
  
  

• Maintain calm when dealing with authorities, executives, clients, staff, and the public, occasionally under urgent and high-pressure conditions.
  
  
• Must undergo background and reference checks, controlled substance testing, and behavioral surveys according to company standards.
  
  
• Ability to manage multiple tasks simultaneously.
  
  
• Standing for extended periods.
  
  
• Sitting for extended periods.
  
  
• Handling and being exposed to sensitive and confidential information.
  
  
• Speaking and listening appropriately.
  
  
• Physical mobility (walking, reaching with hands and arms, bending, kneeling, crouching).
  
  
• Near and distant vision and the ability to adjust focus.
  

Benefit