Customer Service & Support Jobs in Mexicali, Mexico (Now Hiring) — 38 open

• By analyzing work orders, you will flag potential issues and work with purchasing to secure missing materials. You will expedite deliveries, ensuring orders stay on track and production runs efficiently.
• Regularly reviews dispatch lists, and tracks order progress through Manufacturing, Warehouse, and Packaging.
• Maintains close communication with the Master Planning Leader, seeking their work order listings are clean, preventing a work order from lasting more than four days without being released for production, and negotiating the rescheduling of the orders that exceed that period.
• You will analyze open orders and collaborate with teams to address potential stockouts. Create detailed shortage lists, negotiate better delivery dates, and follow through to ensure on-time delivery.
• We take a proactive approach by reviewing work orders and quickly correcting any mistakes. This ensures accurate instructions reach the production floor, keeping things running smoothly.

• Experience in Machining planning programs (High Volume -High Mix Assemblies) 

  Who you are:

  I don't wait for things to happen; I make them happen. I communicate clearly, collaborate effectively, and always keep the customer in mind. With strong planning and alignment skills, I ensure we're all working towards the same goals.

  For this role you will need:

• A good understanding of the fabrication processes used in the company, including welding, machining, cutting, forming, etc. This knowledge will help you to plan production sequences and resource allocation.
• Familiarity with material requirements planning (MRP) and inventory control principles is crucial for ensuring timely availability of materials and avoiding stockouts or overstocking.

• Proficiency in using production scheduling software (e.g., MRP, ERP) to plan, schedule, track production progress, and identify potential bottlenecks, Oracle knowledge is highly desired.

   

  Preferred Qualifications that set you apart:

• Bachelor's degree in Industrial Engineering, International Business or related areas.
• 2+ years of experience in production planning, line balancing, customer service, reporting and graphics and interdisciplinary work.
• Fluent communication in English and Spanish.
• Knowledge of MRP / CRP / MPS.
• Efficient in the use of MS Office (Excel) and desirable experience in Oracle software.
• An active teammate with a focus on continuous improvement and customer service.  

We are a company committed to our people and the environment. We offer you benefits above those required by law, growth opportunities, new learning experiences and an excellent and positive work environment where you can learn and apply all your knowledge and talent. We are sure that we can offer you an attractive career plan. We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a medical insurance plan, with an option of dental coverage, tuition reimbursement, recognition, and much more. Our culture prioritizes work-life balance and offers paid parental leave (maternal and paternal), vacation and holiday leave. 

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.  We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.