Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, U…
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Principal Product Manager (m/w/d) - ART Aktive Rückversicherung
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Wiesbaden, Hesse, Germany · Hybrid
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Contract
professional certificate
Posted 27d ago
~40 hrs/week
Responsibilities
The role involves fault diagnosis, troubleshooting, and routine maintenance of IT and data management infrastructure for the NCIA. It also requires managing system documentation, backup operations, and coordinating with stakeholders to ensure service performance against KPIs.
Requirements
Candidates must hold a CCNA certification and possess in-depth knowledge of Cisco routing, switching, and network security principles. A valid National or NATO Cosmic Top Secret security clearance and professional English proficiency are mandatory.
Full job description
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID –2026-0072 Role Duties and Responsibilities Fault Diagnosis and Troubleshooting: Supporting fault diagnosis activities using the IT and Data Management Services Management System, including both local and remote diagnostic capabilities. Fault Diagnosis and Troubleshooting: Supporting fault diagnosis activities using the IT and Data Management Services Management System, including both local and remote diagnostic capabilities. InfrastructureMaintenance:Supportingthesupervisionandexecutionof routine maintenance activities for infrastructure, management appliances, and associated NSATU IT/Data Management equipment. SystemDocumentationManagement:Supportingthemaintenanceand updatingofsystemdocumentationtoreflectchanges,configurations,and operational procedures. Backup and Restore Operations: Supporting the execution and validation of backup. and restore procedures for IT and Data Management Services devices. RemoteSupportCapabilities:Supportingremotefaultdiagnosisand intervention. activities as required to ensure service continuity. Stakeholder Coordination: Supporting collaboration with internal and external stakeholders to ensure effective coordination of support, maintenance, and serviceactivities. Supporting the execution of: oIncident Management oChange Management oRelease Management Provide transparent and auditable evidence of service performance against defined KPI’s. Enable continuous monitoring of service health, availability, and operational risks. Support informed decision-making by NCIA. Facilitate performance evaluation and validation payment. The Contractor shall provide Initial notification, Regular status updates and Post-Incident Reports including root cause analysis and corrective actions for high-priority incidents. Provide KPI measurement data and supporting evidence. Provide dashboards showing Service status and availability, Active incidents and Performance trends. Identify opportunities for service and efficiency improvements. Propose and track corrective and preventive actions. Monitor trends and recurring issues to drive long-term improvements. Essential Skills, Experience and Certifications CiscoCertifiedNetworkAssociate(CCNA)-(Code200-301)orequivalent qualifications. In-depth knowledge of Cisco routing and switching technologies. Proficiency in configuring and troubleshooting Cisco routers and switches. In-depth knowledge of network security principles and practices. Proficiency in fault diagnosis utilizing a number of management platforms (e.g. HP Openview, Netscout, Cisco Works). ProficiencyinconfigurationandoperationofHPNetworkAutomationor equivalent network automation and orchestration systems. Proficiency in configuration and operation of Network Monitoring and Event Management systems (ideally CA Spectrum, HP Openview and Splunk). Familiarity with IP Diffserv QoS in Networks.
In-depth knowledge of OSPF and BGP to include (Multi-area architectures, BGP Confederations and Route Reflectors). Familiarity with EIGRP and IS-IS. Proficiency in implementing and operating LAN technologies (e.g. HSRP, STP, Switching, VLANs, DHCP snooping, ARP Inspection, Port-Security). Proficiencyinimplementingandoperatingnetworkauthenticationand authorization systems and technologies (e.g. Secure ACS 5.x, 802.1x, 802.1ae MACSEC, RADIUS, TACACS+). Strong interpersonal skills, with the ability to work effectively in multinational and multidisciplinary environments. Abilitytoworkautonomouslywithminimalsupervision,whilecontributing effectively as part of a team. Stronganalyticalandproblem-solvingcapabilities,witharesults-oriented approach. Demonstrated ability to interact with users, stakeholders, and technical teams in a professional and collaborative manner. High level of motivation, adaptability, and professional integrity; In depth practical understanding of NATO Command structures, roles, and organisational context. IndepthpracticalKnowledgeofNATOEnterpriseArchitectureandDCIS services, covering OSI Layers 1-7. Desirable Skills, Experience and Certifications CiscoCertifiedNetworkProfessional(CCNP)-Onecoreexam(CCNP Enterprise) and one additional concentration exam). CiscoCertifiedTechnician(CCT)RoutingandSwitching(Code100-490 RSTECH). TheComputingTechnologyIndustryAssociation-CompTIANetwork+ certification (Code N10-008). Language Profiency Shall be able to listen, speak, read and write in English to or above the NATO SLP 3333 (= good/minimum professional) in accordance with STANAG 6001. Proven English language ability to communicate effectively, both orally and in writing, including the ability to deliver clear briefings and articulate complex technical matters. Working Location Wiesbaden, Germany Working Policy On-site Travel Some travel to other NATO sites may be required Security Clearance Valid National or NATO Cosmic Top Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
We don’t just say we’re different, WE ARE DIFFERENT.
Industry
Staffing and Recruiting
Company size
51-200 employees
Founded
2019
Headquarters
Barcelona, Catalonia
LinkedIn followers
21,863
Spektrum are an international recruitment and staffing agency who don’t just say we’re different, we are different.
We solve today's defence, humanitarian and government market problems, evolving to meet its clients' challenges.
Offices: Carrer de Roc Boronat, 66 a, Barcelona, Catalonia 08005, ES · 7 Park Row, Leeds, England LS1 5HD, GB
How many Consulting jobs are open in Wiesbaden, Germany right now?
There are currently 123 open consulting positions in Wiesbaden, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Wiesbaden, Germany?
Companies currently hiring include R+V Versicherung, Allergan, DekaBank, syracom AG, Abbott, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Wiesbaden, Germany?
Yes — 78 of the 123 open consulting positions offer remote or hybrid work (2 remote, 76 hybrid).
How do I apply for Consulting jobs in Wiesbaden, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.