Claims Quality Analyst
About this role
Claims Quality Analyst – Property & Casualty (P&C) Insurance
Experience Required
3 to 5 years of claims handling experience.
Experience in quality reviews, audits, or compliance is preferred.
Key Responsibilities
Quality Audits & Reviews
Compliance Validation
Review claim files to ensure quality, accuracy, and compliance.
Evaluate coverage decisions, claim investigations, and settlements.
Identify process gaps, errors, and improvement opportunities.
Prepare quality reports, scorecards, and performance dashboards.
Provide feedback and coaching recommendations to claims teams.
Assist in creating and updating SOPs and quality guidelines.
Support training and continuous improvement initiatives.
Skills Required
Strong knowledge of P&C claims processes.
Strong analytical and investigative skills.
Attention to detail and analytical skills.
Good reporting and data analysis abilities.
Strong communication and coaching skills.
Knowledge of quality standards and compliance requirements.
Company at a glance
Founded in 1999, Fulcrum Digital is a global system integrator driving transformative results through AI-powered solutions. We implement, integrate, and grow ecosystems across industries, delivering high-quality outcomes at a fraction of the cost. Specializing in AI, Creative, Infrastructure, and e-commerce services, we empower businesses in Insurance, Financial Services, Government, Education, Manufacturing, Retail, and Logistics to thrive.
Our Core Platforms
- FD Ryze: Our Generative AI SaaS solution that enables businesses to integrate LLMs, neuro readers, AI computing, and intelligent chatbots across various industries and functions. This integration enhances both internal workflows and customer-facing interactions by leveraging the full potential of artificial intelligence.
- FulcrumOne: A low-code platform with 130+ ready-made components, designed to simplify development and launch products 1.5x faster while cutting costs by up to 30%.
From financial services to education, consumer products to e-commerce, we work alongside you—digging deep into your challenges, helping you implement smarter strategies, and setting you up with platforms that solve today’s problems and are ready for tomorrow’s opportunities.
Let’s get started and see what we can build together.
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