Chief Operating Officer

We're looking for an exceptional Chief Operating Officer (COO) to join Foodhub's Executive Leadership Team and lead the next stage of our global operational growth.

This isn't a traditional corporate COO role. We're looking for someone who enjoys building, scaling, and improving businesses. Someone who can balance strategy with execution, challenge the status quo and create an operating model that supports rapid international growth.

Reporting directly to the CEO, you'll lead Foodhub's global operations across the UK, Ireland, USA, ANZ and India. You'll work closely with every function across the business to ensure our teams, systems and processes enable us to grow quickly while continuing to deliver an exceptional experience for our customers and restaurant partners.

Requirements

Executive Leadership  

• Partner with the CEO to shape and execute Foodhub's long-term operational strategy. 
  

• Drive operational excellence across all international markets. 
  

• Ensure every function is aligned to support the company's commercial objectives. 
  

• Act as a trusted advisor to the Executive Leadership Team on operational performance and business transformation. 
  

• Build strong collaboration across Operations, Technology, Finance, Product, Commercial and Customer teams. 
  

Operational Strategy & Business Performance  

• Develop and execute a scalable global operating strategy that supports Foodhub's continued growth. 
  

• Translate company strategy into operational plans with clear accountability and measurable outcomes. 
  

• Build efficient, scalable operating models that improve speed, quality and consistency. 
  

• Drive operational excellence across all regions while maintaining a customer-first approach. 
  

• Monitor business performance and identify opportunities for continuous improvement. 
  

Global Operations  

• Lead day-to-day operations across all international markets. 
  

• Ensure operational consistency while allowing flexibility for local market needs. 
  

• Build strong relationships with regional leadership teams. 
  

• Remove operational bottlenecks that slow business growth. 
  

• Ensure every department is aligned around shared business objectives. 
  

Process, Systems & Operational Excellence  

• Build scalable operational processes that support future growth. 
  

• Champion automation, AI and technology that improve operational efficiency. 
  

• Simplify complex workflows and eliminate unnecessary bureaucracy. 
  

• Ensure operational infrastructure can support rapid international expansion. 
  

• Drive continuous improvement across every part of the business. 
  

Commercial & Financial Performance  

• Partner with the CFO and Executive Leadership Team to improve operational profitability. 
  

• Support commercial growth through efficient resource planning and operational insight. 
  

• Monitor operational KPIs, budgets and performance metrics. 
  

• Identify opportunities to improve margins without compromising customer experience. 
  

• Balance operational efficiency with long-term business growth. 
  

Customer & Partner Experience  

• Ensure operational delivery supports an outstanding experience for customers and restaurant partners. 
  

• Work closely with Client Services, Product and Commercial teams to continuously improve service delivery. 
  

• Use customer feedback to drive operational improvements. 
  

• Build an operational culture focused on quality, responsiveness and accountability. 
  

Global Expansion & Business Transformation  

• Support international expansion through scalable operational planning. 
  

• Lead operational integration of acquisitions and new markets. 
  

• Ensure operational readiness for future business growth. 
  

• Drive transformation initiatives that improve productivity and long-term scalability. 
  

Leadership  

• Recruit exceptional talent aligned with Foodhub's culture and DNA. 
  

• Create a culture of ownership, accountability and continuous improvement. 
  

• Lead by example through visibility, accessibility and hands-on leadership.
  

Benefits

• €125K- €250K
  

• Health Insurance 
  

• Dental 
  

• Pension 
  

• Death in Service 
  

• Gym Membership