About this role
The job roles and responsibilities are,
➤ Manage and grow assigned restaurant and takeaway partner accounts.
➤ Build and maintain strong client relationships through Calls, Outbound Engagement,and WhatsApp communication.
➤ Execute social media marketing activities across Facebook, Instagram, and GoogleMy Business (GMB).
➤ Support clients with promotional content including posters, reels, and short-formvideos.
➤ Review account and menu performance to identify growth opportunities and business improvements.
➤ Drive order growth through engagement initiatives and marketing campaigns.
➤ Ensure timely follow-ups, KPI achievement, and SLA adherence.
Requirements
➤ Strong communication and client management skills.
➤ Good understanding of social media marketing and digital promotions.
➤ Strong analytical and problem-solving abilities.
➤ Creative mindset with a proactive and ownership-driven approach.
➤ Ability to manage multiple accounts and maintain consistent engagement.Eligibility Criteria
➤ Minimum 2+ years of experience in Account Management OR Client Success, andDigital Marketing.
➤ Experience in social media marketing or promotional campaigns preferred.
➤ Experience in Canva, GMB, and digital content creation is preferred
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