About this role
Service Center SpecialistService Center Specialist
- Support the customers during card attaching, deposits and withdrawals
- Support the customers when registering in the Client’s webpage
- Input of customer passport information into the system
- Authorization of customers in the system
- Provision of consultation regarding Client’s products
- Provide customers with the data regarding new and existing services/campaigns
- Register Customer problems and requests correctly and accurately
- Verify any kind of information related to subscribers
- Follow high security level of customer data confidentiality
- Follow company standards in customer service
- Proper knowledge of Company products/ services/promotions/standards
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