Italian speaking Customer Service Advisor

Lisbon, Lisbon, Portugal · On-site

About this role

We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal.

This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day.

What your day will look like: You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. Whether its troubleshooting a connectivity issue or walking a user through a complex process, you'll be the expert they rely on.

Why you'll love it here:

  • Peace of Mind: We've got you covered with full health coverage and private healthcare.
  • Rewarding Work: Competitive salary and performance bonuses to keep you motivated.

What you bring to the table:

  • Fluency: You speak Italian at a C1/C2 level and have a strong command of English (B2).
  • The Right Spirit: You are a natural problem-solver who enjoys building relationships.
  • Eligibility: You hold EU Citizenship or a valid residence card.

Ready to start your journey in Lisbon? Don't wait for "someday"—apply now! 

Company at a glance

Flowdesk is a full-service digital asset trading and technology firm specializing in liquidity solutions and OTC trading. Combining deep financial and crypto expertise with algorithmic and proprietary trading systems, Flowdesk connects digital assets to global liquidity. Regulated as a Crypto-Asset Service Provider (CASP) with the Financial Market Authority of France, l’Autorité des Marchés Financiers (AMF) under MiCA, Flowdesk serves institutions, exchanges, and token issuers globally with 24/7/365 coverage across 150+ exchange venues. Founded in 2020, Flowdesk's liquidity and trading infrastructure is built to enable tokenized asset markets and advance the next era of global finance.

Founded2020
Team Size51-200 employees
WorkspaceOn-site
IndustryFinancial Services
Location
Lisbon, Portugal
LinkedInLinkedIn

Top Benefits

  • Health coverage
  • Private healthcare
  • Performance bonuses

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Know someone who'd be great for this?