Dutch Customer Support Specialist
About this role
We are seeking Dutch speakers to join our dedicated support team in Sofia, Bulgaria. In this role, you will provide essential administrative support and guidance to citizens, ensuring they receive the high-quality service they deserve regarding their social and healthcare inquiries.
No previous experience? We provide 2 weeks of fully paid, professional training to ensure you are an expert before you take your first call.
The Mission:
- Assist Dutch citizens with administrative questions via phone and email.
- Guide users through complex procedures with patience and clarity.
- Maintain accurate records and ensure high standards of data privacy.
- Deliver service with a professional, empathetic, and neutral Dutch tone.
What we are looking for:
- Native Dutch speaker (Neutral/ABN accent required).
- Fluent English (B2).
- Legal Status: Must hold EU Citizenship OR a valid Bulgarian Residence Card.
- A professional mindset and a passion for helping people.
What's in it for you?
- Competitive Salary: One of the best "Purchasing Power" ratios in Europe—your Euro goes much further in Bulgaria!
- Relocation Support: We take care of your flight and provide initial accommodation/support to help you get settled.
- Paid Training: 2 weeks of comprehensive training to kickstart your career. Lifestyle: Live in a fast-growing tech hub with a low cost of living, great nightlife, and beautiful mountains.
- Work-Life Balance: Standard office hours with a permanent contract.
Ready for a new chapter in Sofia? Apply now with your English CV to discuss the details!
Company at a glance
Flowdesk is a full-service digital asset trading and technology firm specializing in liquidity solutions and OTC trading. Combining deep financial and crypto expertise with algorithmic and proprietary trading systems, Flowdesk connects digital assets to global liquidity. Regulated as a Crypto-Asset Service Provider (CASP) with the Financial Market Authority of France, l’Autorité des Marchés Financiers (AMF) under MiCA, Flowdesk serves institutions, exchanges, and token issuers globally with 24/7/365 coverage across 150+ exchange venues. Founded in 2020, Flowdesk's liquidity and trading infrastructure is built to enable tokenized asset markets and advance the next era of global finance.
Top Benefits
- Paid training
- Relocation support
- Flight assistance
- Accommodation support
- Permanent contract
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