Automotive Porter/Loaner Coordinator - Flow Audi of Greensboro
About this role
Job DetailsJob Location: Flow Motors of Greensboro (Audi/VW) - Greensboro, NC 27409Flow Audi of Greensboro is looking for an entry level porter/loaner coordinator/junior service advisor. Are you looking to start a career in the automotive industry? This is a great opportunity to join our service department in an entry level role with hands-on exposure to several areas of dealership service operations. You'll work closely with our service advisors, technicians, managers, and customers, while learning the ins and outs of the service department. A valid driver's license with a clean driving record is required for this position.
This position combines responsibilities being a junior service advisor. You will take on the duties of an assistant to the service team, porter, and a loaner coordinator. This is a great opportunity for someone who is dependable, customer focused, organized, and eager to learn. This is an entry level role meant to help someone start their career in the automotive industry, and eventually grow into a service advisor role.
What You'll Do
Greet customers and provide friendly, professional assistance throughout their service visit
Assist with moving and parking customer vehicles and maintaining an organized service drive
Coordinate loaner vehicles, including check in/out and maintaining accurate records
Assist service advisors with customer communication, vehicle check-ins, paperwork, data entry, and other daily tasks
Help keep customers informed about the status of their vehicles
Maintain a clean, organized, and professional service area
Learn dealership service processes, vehicle maintenance, and service advising
Perform any other duties to support the service department and service managers
What We're Looking For
Excellent customer service and communication skills
Professional, friendly, and positive attitude
Strong organizational skills and attention to detail
Dependable and punctual
Ability to work in a fast paced, team oriented environment
Valid driver's license and clean driving record
Willingness to learn and grow within the service department
Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.
Flow provides competitive earning opportunities and a comprehensive benefits plan including:
Medical, dental, and life insurance (including dependent coverage)
Paid time off
Paid volunteer time
401(k) Retirement Plan and Financial Wellness Program
Thrive@Flow Wellness Program
Employee pricing for automotive service and vehicle purchases
Scholarship program for children of employees
Applicants must pass a pre-employment drug screening.
Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Qualifications
Company at a glance
Flow Automotive was founded in 1957 with one pre-owned automotive center in Winston-Salem, North Carolina. Over sixty years later, we have experienced tremendous growth and now have 50+ locations throughout North Carolina and Virginia, representing more than 20 manufacturers. Our continued success has been driven by a strategy to attract and develop outstanding employees who are committed to operational excellence and providing extraordinary personal service. We are grateful for the many dedicated members of our organization who have made our growth possible. Flow Automotive serves as a pillar in local communities through partnerships in numerous non-profit organizations. We also encourage our employees to get involved by offering paid volunteer opportunities in addition to many other benefits.
After 65+ years in the retail automobile business, Flow Companies continues to be defined by three simple principles:
- A covenant with our customers to be a place that keeps its promises and is worthy of their trust.
- A community of people who work together towards a common vision.
- A commitment to work towards the common good of every city where we do business.
Top Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Paid time off
- Paid volunteer time
- 401(k) Retirement plan
- Financial wellness program
- Thrive@Flow wellness program
- Employee pricing for automotive service
- Employee pricing for vehicle purchases
- Scholarship program for children of employees
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