Merchandising Supplier Onboarding Specialist

100 Store Support Center - GA · On-site

About this role

Purpose:

The Merchandising Supplier Onboarding Specialist owns the supplier lifecycle within our Merchandising systems ecosystem — from initial onboarding through ongoing maintenance, compliance, and reporting. This role is the operational backbone connecting merchants, suppliers, and cross-functional teams (IT, Legal, Finance) through Foundation, Oracle, Bamboo Rose, and EDI platforms. You'll be equal parts data steward, systems troubleshooter, and reporting analyst, ensuring supplier data integrity across every system that touches the merchandising organization.

Essential Functions / Key Responsibilities

Supplier Foundation Management

  • Own end-to-end supplier onboarding and ongoing maintenance in Foundation
  • Maintain and troubleshoot tools supporting Foundation workflows
  • Resolve Foundation supplier login issues via OKTA
  • Write and test Jira stories for Foundation enhancements and defect fixes

Annual Business Agreement (ABA) Renewals

  • Maintain and update ABA documentation and Foundation data for renewal cycles
  • Align supplier and merchant records for ABA processing
  • Produce ABA terms/tiers and weekly status reporting to stakeholders

Bamboo Rose Administration

  • Create and manage supplier user accounts
  • Support supplier password reset requests

Oracle Maintenance

  • Update production lead times in Item Supplier Location
  • Support supplier data enrichment

EDI Supplier Management (SPS)

  • Lead SPS supplier onboarding
  • Manage SPS escalations to resolution
  • Prepare UAT files and coordinate/validate SPS testing
  • Support suppliers through production EDI testing

Supplier Certificate of Insurance (COI) Compliance

  • Track and follow up with suppliers/merchants on expired or expiring COIs
  • Maintain COI documentation and files

Access Management

  • Manage Foundation supplier access requests via ServiceNow

Reporting

  • Build and maintain Supplier Count, Foundation Open Items, COI Status, and Master Supplier File reports

What Success Looks Like

  • Supplier onboarding SLAs consistently met with clean, accurate Foundation and Oracle data
  • COI compliance tracked proactively with minimal lapses
  • EDI onboarding and escalations resolved without merchandising disruption
  • Reporting suite delivered accurately and on cadence to support ABA and leadership reviews

Work Schedule

  • Regular day shift

Minimum Qualifications

Required

  • 2+ years in vendor/supplier data management, merchandising operations, or retail systems support
  • Proficiency in Excel
  • Strong attention to detail and comfort managing high-volume, deadline-driven data maintenance
  • Clear written communication for cross-functional coordination with merchants, suppliers, IT, and Legal

Preferred

  • Working knowledge of EDI processes (SPS Commerce or similar platforms)
  • Experience with ERP/PLM tools (Oracle, Bamboo Rose, or comparable)
  • SQL and Power BI experience for reporting responsibilities
  • Familiarity with VBA

Minimum Education Required

  • Some college, no degree

Related Work Experience Required

  • 1–2 years

Certifications / Licenses

License/Certification Required?

  • No

Physical Demands & Work Environment

Work Environment

  • Warehouse/DC or Supply Chain environment
  • Climate-controlled or office environment

Physical Demands

  • Sedentary work / sitting most of the time

Lifting Requirement

  • Up to 25 lbs

Travel Required

  • Yes — Up to 25%

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

  • Paid vacation and sick time for eligible associates

  • Paid holidays plus a personal holiday

  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company at a glance

Floor & Decor is like no other flooring company. Our customers enjoy the largest in-stock selection of tile, wood, laminate, vinyl and stone from around the world at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020. With 200 stores and counting, the opportunities to advance within our organization are endless.
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.

Founded2000
Team Size10,001+ employees
WorkspaceOn-site
IndustryRetail
Location
Atlanta, Georgia, United States

Top Benefits

  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid vacation
  • Paid sick time
  • Paid holidays
  • Paid Volunteer Time Off

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