Front of House Employee
About this role
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
1045 4th Street North
St Pete, FL
Serving at Flippers Pizzeria requires excellent customer service that matches our excellent pizza!
Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.
- Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
- Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
- Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
- Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
- Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.
- Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
- Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
- Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
- Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
- Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
- Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
- Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
Company at a glance
Founded in 1987, Flippers Pizza Co. and its Bakery, Wholesale and Distribution Divisions are headquartered in Orlando, FL. The growing brand operates 15 locations across Central Florida, including the Greater Orlando Area, Kissimmee, Davenport, Clermont, St. Pete, South Tampa, Lake Mary, and the Villages. The majority of locations offer dine-in table service, carry-out, delivery and catering options, with one location focused primarily on carry-out and delivery operations. The menu features All-Natural Craft Pizza, Calzones, Shareables, Handhelds, Salads, and Sweets. Craft commitments include: Kind, knowledgeable service. 100% all-natural ingredients, no preservatives, artificial colors, flavors or additives. Unbleached, unbromated flour. 96+ hour cold fermented dough. House-made sauces and dressings. Fresh-picked herbs. House-roasted veggies. Vegan and gluten-friendly alternatives. Local beer and supply partnerships. To put it simply… Fun Name. Serious Pizza.
Top Benefits
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
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