Sales & Service Executive Iberia

PRIMARY PURPOSE OF THE ROLE:
To be responsible for the coordination of sales and service activities for Paper & Board segment  by developing existing and new profitable sales and market opportunities in his Area according to the agreed Group strategy and guidelines.

POSITION WITHIN ORGANISATION:
Reporting directly to the Sales & Service Manager Iberia (SM).

MAIN FUNCTION:
    Collaborate on the regional budget preparation at Country level, in conjunction with the Iberia SM and Commercial Director Western Europe.
    In coordination with the SM, develop business plans, market and target customer strategies and action plans.
    Preparation and management of customers Commercials under his responsibility (trough CRM Platform).
    Develop and update market intelligence, customer potentials and competition behavior in the market.
    Provide accurate reporting activity and sales results (via CRM and other available tools).
    Collaborate with KAM and SM to deliver qualified high service value, high profitability and new sales opportunity.

MAIN CHALLENGES:
    Develop and implement the sales activities in the area of responsibility, and achieve objectives of sales growth, profitability, working capital and market share.
    Ensure that the agreed plan for the sales area is developed and put in place in order to generate new business and/or to retain customers, maximize sales and profit.
    Establish, develop and maintain first class and lasting relationships with existing and new key customers and strategic accounts.
    Pro-actively liaise with Technical Assistance team and Product Management in order to share market knowledge and effectively contribute to the development and implementation of the Paper & Board strategy.

 

•    Deep knowledge/solid background (minimum of 5 years) in inks, packaging or related industries.
  •    Extensive experience in all aspects of Customer Relationship Management.
  •    Proven track record in Sales.
  •    Strong business and commercial acumen.
  •    Demonstrable negotiation skills.
  •    Ability to communicate with customers at senior and middle management level.
  •    Strong understanding of customer and market dynamics and requirements.
  •    Ability to perform and interpret financial analysis.
  •    Able to develop area and product related business plans.
  •    Great questioner and communicator.
  •    Team player with positive enthusiasm, drive and energetic attitude.
  •    Ability to work under pressure and close deadline.
  •    Availability to travel according to the Company and customer needs.
  •    Education: Engineer, Degree in Chemistry or proven long experience in printing / packaging market.
  •    Fluency in English (both spoken and written). Portuguese knowledge is a plus.