Travel Manager - FCBT - Sydney, NSW
About this role
Calling All Experienced Travel Consultants and Travel Managers!
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week?
Want First Year average earnings of $85K, with unlimited incentives and great year on year wage growth?
At Flight Centre Business Travel (FCBT), we do corporate travel differently. As a dedicated SME-focused brand under the Flight Centre Travel Group umbrella, we put people at the heart of everything we do - meaning you'll enjoy the close-knit, relationship-driven feel of working directly with business owners and decision makers, backed by the resources and reputation of Australia's most iconic travel brand. It truly is the best of both worlds.
Our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance between flexibility and being part of something special in the office - all on a Monday to Friday work week.
As a Travel Manager at FCBT, you are the product. Our people-first approach means you are the number one value proposition we offer our clients, and we'll invest in making you an expert in every aspect of managing your clients' total travel program.
What You Will Be Doing:
- Managing and growing a dedicated portfolio of SME clients, acting as their trusted travel expert and primary point of contact
- Building genuine, multi-level relationships with key stakeholders within your client portfolio
- Overseeing your clients' end-to-end travel programs including air, hotel, car hire and ground transportation via Sabre GDS
- Driving retention, growth and profitability across your portfolio through exceptional service and proactive account management
- Handling complex fares, itineraries and ticket exchanges with accuracy and efficiency
- Collaborating with your team to deliver a consistently outstanding experience for every client
What You'll Bring:
- 2+ years experience as a Travel Consultant or Travel Manager
- High level of GDS proficiency, preferably Sabre
- A natural relationship-builder with strong communication and listening skills
- Strong attention to detail and a customer-focused mindset
- Proven ability to work effectively within a team environment
- Sharp business acumen with a drive for sales and service excellence
What’s In It For You?
1st Year OTE $85,000 (comprising base just over $58,000 + uncapped monthly incentives) + super, great year on year growth
Training wage guarantee of $75,000pa + super for your first 6 months
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Are you ready to elevate your career in travel management? Apply with FCBT today!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Company at a glance
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 12,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
Top Benefits
- Uncapped monthly incentives
- Training wage guarantee
- Inclusive company culture
- Individualised learning and development
- LinkedIn learning access
- Staff discounts
- Travel discounts
- Corporate health discounts
- Employee assistance program
- Paid parental leave
- Volunteer leave
- Employee share plan
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