Experienced Travel Consultant - Flight Centre - Melbourne Airport

Victoria · Hybrid

About this role

If you have a passion for travel, experience in travel sales, a keen eye for detail and great destination knowledge then you'll fit right in as a Travel Consultant in our Airport team. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel! You’ll be joining other like-minded travel enthusiasts and get paid to make people's travel dreams come to life. 

 

How you’ll be opening up the world for our customers…

Flight Centre’s Airport team are the experts in problem solving, quick thinking and last-minute bookings. No two bookings are the same. You’ll be the expert for your customer’s every need, including flights, accommodation, cruises, tours, insurance and more! You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.  

 

What it takes to be an Airport expert…

  • You’re the go-to person in your circle for travel recommendations, tips and tricks, with ideally minimum of two years experience as a travel consultant 
  • You know your way around GDS and you’re focussed on speed and efficiency  
  • You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
  • You believe hard work should be rewarded, so you are focused on achieving your KPIs and sales targets to get the incentives you deserve
  • You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
  • You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems, calling suppliers, and jumping between different programs with a customer in front of you
  • You’re comfortable with complexity

 

Your First-Class Employee Benefits:  

  • At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Airport team offer flexible working arrangements
  • Shift options available - Enjoy your full day and start later on Night Shift! Early bird gets the worm! Early shifts also available - finish at lunch and enjoy the afternoon!
  • Part-time options available
  • Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn
  • You’ll be managing your own business and building your own portfolio of customers over time
  • Unlock your wanderlust! Score incredible travel deals for you & your friends and family through our in-house team of travel specialists!
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within   
  • Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year, including our most popular event on the calendar "Global Gathering"
  • Thrive in a workplace that values individualism – come as you are!

 

Don’t miss your flight! Apply now for one of the best adventures you’ll have.

Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

 

Company at a glance

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 12,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.

Team Size10,001+ employees
WorkspaceHybrid
IndustryTravel Arrangements
Location
Victoria, Australia

Top Benefits

  • Flexible working arrangements
  • Uncapped incentives
  • Travel discounts for friends and family
  • Career development opportunities
  • Reward and recognition events
  • Global gathering events

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