AI Engineer - South Bank, QLD
About this role
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
Join our Data Science & AI team and help shape the future of AI solutions across Flight Centre Travel Group's Supply business.
As the AI Engineer, you will design, build and deploy production-grade AI systems, working across both classical machine learning and modern agentic AI workflows. This is a hands-on opportunity to contribute across the full AI engineering lifecycle, from development and testing through to deployment, monitoring and optimisation.
If you enjoy collaborating with cross-functional teams to deliver scalable, reliable AI solutions that drive meaningful business outcomes, we encourage you to apply!
KEY RESPONSIBILITIES
- Design, develop and deploy agentic AI workflows and LLM-powered applications in production environments
- Apply classical machine learning techniques including classification, regression and clustering to solve business problems
- Implement and maintain MLOps and LLMOps pipelines, including CI/CD, model registry, monitoring and automated evaluation
- Build, test and optimise AI agent components, endpoints and orchestration layers
- Develop and maintain AI pipelines using Azure Machine Learning, Databricks and Azure DevOps
- Write clean, scalable and well-documented Python code for AI applications, APIs and data processing
- Support observability across AI systems through logging, monitoring, latency tracking and evaluation frameworks
- Containerise and deploy AI workloads using Docker and Kubernetes
- Contribute to safeguard testing, guardrails and responsible AI implementation
- Collaborate with Data Scientists, Architects, Data Engineers, Infrastructure Engineers and Security Engineers to integrate AI solutions into broader technology ecosystems
- Participate in code reviews, technical design discussions and knowledge-sharing initiatives
- Support data governance and responsible AI practices across all engineering activities
- Stay current with emerging AI technologies, frameworks and engineering best practices
EXPERIENCE & QUALIFICATIONS
- Experience in software engineering, AI/ML engineering or a related technical discipline
- Strong Python programming skills and understanding of software engineering principles
- Exposure to machine learning concepts, including supervised and unsupervised learning techniques
- Experience or familiarity with AI application development and agentic AI workflows
- Understanding of cloud platforms, preferably Microsoft Azure
- Familiarity with containerisation technologies including Docker and Kubernetes
- Understanding of CI/CD concepts and version control using Git
- Tertiary qualification in Computer Science, Software Engineering, Data Science, Mathematics or a related field
- Highly desirable: Azure AI Engineer Associate and/or Azure Data Scientist Associate certifications
- Highly desirable: Experience with TypeScript, React, Terraform or Bicep
- Highly desirable: Experience building data engineering pipelines using PySpark and Databricks
- Demonstrated contributions to open-source AI projects or published technical work will be advantageous
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
#LI-KC1#LI#hybrid
Company at a glance
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 12,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
Top Benefits
- Inclusive team culture
- Individualized learning and development pathways
- LinkedIn Learning access
- Exclusive staff discounts
- Travel discounts
- Corporate health discounts
- Employee assistance program
- Social events and awards nights
- Paid parental leave
- Volunteer leave
- Employee share plan
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