Guest Experience Coordinator
About this role
This search is being conducted by Flex HR on behalf of Hammer & Nails Chamblee. Qualified candidates should submit a resume within.
Guest Experience Coordinator
(Member Concierge / Sales Associate)
Hammer & Nails Chamblee — The Manor at Chamblee • Chamblee, GA • $16.50–$18.50/hour + commission
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AI Disclosure: Flex HR may use AI tools to assist with drafting job postings, candidate profiles, and meeting transcription. AI is never used to screen resumes or score candidates — all hiring decisions are made by our human recruiting team. |
POSITION SUMMARY
Join the Club. Be the Experience. Hammer & Nails Grooming for Guys is bringing luxury men’s grooming to Chamblee, and is hiring driven, polished, and personable Guest Experience Coordinators to help launch the brand in style.
This is the first and last impression for every guest — welcoming them, guiding them through their service journey, and closing the deal on memberships with confidence. This role sells an experience, not just a haircut.
WHAT YOU'LL BE DOING
- Serve as the face of the Hammer & Nails brand, delivering concierge-level hospitality and sales service
- Guide new guests through their first visit and convert them into excited members
- Manage bookings and appointments with accuracy and efficiency
- Keep the lounge environment polished, stocked, and guest-ready
- Track and manage inventory, daily transactions, and membership metrics
- Collaborate with team members to execute sales campaigns and marketing initiatives
WHY YOU'LL LOVE IT HERE
- Unmatched Vibe: Premium “man cave” lounge with oversized leather chairs, curated style, and a smooth soundtrack
- Sales with Style: Earn commission for every membership and product sold
- High-Performing Team: Join a culture that rewards excellence, hustle, and hospitality
- Growth Opportunity: Launching now, growing fast — get in early and grow with the brand
- Flexible scheduling and paid time off
WE'RE LOOKING FOR SOMEONE WHO
- Has excellent communication and people skills
- Is sales-oriented with a passion for hospitality
- Is professional, well-groomed, and reliable
- Has experience in front desk, spa, salon, or hospitality roles (preferred)
- Is comfortable using point-of-sale and scheduling systems
- Can work a flexible schedule including evenings and weekends
- Is willing to open and close the lounge
SCHEDULE
- Part-time or full-time; up to 40 hours per week
- Flexible mix of daytime, evening, and weekend shifts — full availability required
- Monday–Friday: 10:00 AM – 9:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 12:00 PM – 6:00 PM
REQUIREMENTS
- Able to work on-site at Hammer & Nails, The Manor at Chamblee, Chamblee, GA
- Prior hospitality or membership-based sales experience is required — candidates without this experience will not be considered
- Must be able to relocate or commute to 30341
- Must be legally authorized to work in the U.S.
- Must be available weekdays, weekends, and nights
COMPENSATION & BENEFITS
Compensation: $16.50–$18.50/hour plus sales commission ($5–$50 per membership sold); 40 hours per week. Projected annual compensation (full-time, base + commission): $34,000–$38,000. Top performers can earn up to $68.50/hour with commissions included.
Benefits: Flexible schedule and paid time off.
WORK SCHEDULE & LOCATION
- In-person — The Manor at Chamblee, Chamblee, GA
- Start date: within two weeks
Company at a glance
Flex HR is your one-stop human resource services firm, supporting any and ALL HR functions. We customize plans for each client, letting them choose as many or as few services as they need as their business evolves. HR outsourcing firm that gives you back valuable time and peace of mi
Our comprehensive offering includes a dedicated HR Manager, high-level strategic consulting, HR back office administration and essential business services such as payroll, recruiting, and affirmative action planning to keep you in compliance.
We provide HR guidance to maximize organizational effectiveness and ensure compliance with all legal and regulatory requirements utilizing our flexible approach. Flex HR is your HR support system delivering executive level expertise right when you need it.
We give clients a more effective way to handle HR, which is why we are consistently among Inc. Magazine’s fastest growing private companies, named one of the "Top 25 Most Promising HR Outsourcing Service Providers" in Outsourcing Gazette Magazine, and given the BOLD Award for our leadership, development, and overall impact among businesses.
Our goal is to make quality HR outsourcing and consulting accessible and affordable to small and mid-size companies and to increase profits by providing timely mission-essential task management, flexible professional talent and full-time dedication at a fraction of the cost.
This value is provided through the combined experience and collaborative effort of a seasoned and accomplished team of Human Resources professionals. Each Flex HR Partner has at least twenty years of senior HR leadership experience and backed by our Virtual Back Office support team.
Flexibility is what makes us unique in a market dominated by limited options. With our Virtual Back Office even the smallest business can offer the technology and full service support to managers and employees typically only affordable to large enterprises.
www.FlexHR.com
Top Benefits
- Flexible schedule
- Paid time off
- Commission
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