Golf Experience Associate
About this role
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!
Responsibilities include but not limited to the following:
- Provide a fun golf experience from check in to check out
- Gamify the experience for fun and energy
- Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf
- Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
- Connect guests with other offerings in the Five Iron catalog, such as leagues, memberships, swing evaluations, and club fittings
- Maintain extensive knowledge of our food and beverage offerings
- Maintain up-to-date knowledge of all of our products and business lines
- Maintain a clean and presentable facility
Required Qualifications:
- Golf, Sales and/or hospitality experience encouraged but NOT required
- Strong customer service skills
- Upbeat energy and enthusiasm
- Positive attitude
- Ability to work in a fast paced environment and work with a team
- Ability to stand, walk and bend for long periods of time
- Proficient oral communication skills
- Ability to lift up to 50 lbs
- Must obtain proper licensing/certifications for food/beverage handling
Benefits (applies only to full-time employees):
- Health, Dental, and Vision insurance
- Long and Short Term Disability
- Accident and Critical Illness Insurance
- 401K *
- Meals while working are included for free
- Pay: $14 / hour + tips and commission
- Job Type: Part-time, non-exempt
- Hours: Vary by week; Weekday afternoons/nights, and weekends
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Company at a glance
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Top Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term disability
- Short term disability
- Accident insurance
- Critical illness insurance
- 401k
- Free meals
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