Sr Software Engineer - UI
About this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Role Overview
We're looking for a talented Frontend Engineer who leads with UI but isn't afraid to go deep. You thrive in a fast moving environment, ship polished interfaces with TypeScript and React and embrace AI-assisted development as a core part of your workflow. This role is front-end-first, but the expectation is that you'll grow into full stack ownership over time.
How You Contribute
- Design and build responsive, performant UIs using React, TanStack, Zustand, TypeScript and/or JavaScript
- Collaborate on feature development end-to-end, gradually taking on backend work as you grow
- Use GitLab for version control, CI/CD pipelines, merge request workflows, and issue tracking
- Deploy and manage workloads on Google Cloud Platform CDN, working alongside with services like GKE, and Cloud Storage
- Leverage AI-assisted (vibe coding) tools to accelerate development — you're comfortable using Copilot, Cursor, Claude, or similar tools as a force multiplier
- Write clean, maintainable code with strong typing and component reuse in mind
- Partner closely with designers and product to translate specs into real, shippable experiences
- Participate in code reviews, retrospectives, and architectural discussions
Required Skills and Qualifications
- 5+ years of + post-internship experience with React and TypeScript.
- Solid JavaScript/ TypeScript, HTML, CSS
- Knowledge of UI Component Libraries, Web Accessibility, Internationalization
- Ability to work with test libraries (Jest, Playwright)
- Proficient in React, TanStack, Zustand
- Engineering focus
- Overall system knowledge
- Working knowledge of Jira, GitLab, Visual Studio, CI/CD
- Proficient in Google Cloud Platform, Kubernetes, BigQuery, Cloud SQL, CDN
- Ability to use Claude Code
Desirable Qualifications
- AI Tools
- Micro Front End Architecture
- Java/ Springboot
- Database SQL/ NoSQL
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Company at a glance
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
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