Shift Manager

Saratoga Springs · On-site

About this role

What we offer:

  • Daily/Weekly tips
  • Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
  • 1complimentary meal and drink per shift
  • Commuter benefits
  • Paid time off
  • 401K program
  • Referral bonus for bringing new members in to the team
  • Opportunities for advancement


Shift Managers support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Schedule:

  • Available to work days and nights
  • weekends and holidays
  • and variable schedule, per the needs of the business


Qualifications

  • 1+ year fast casual restaurant management experience
  • NY: Level 1 Serve Safe Certification
  • 18+ years of age
  • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
  • Function in a fast-paced and noisy kitchen environment
  • Tolerance to temperature fluctuations
  • Work with hazardous substances such as hot oil
  • Read, write, speak, and understand basic English
  • Communicate clearly
  • Lead a team effectively
  • Use a basic computer system (ex. cash register)
  • Maintain general knowledge of FGNY: locations, transportation, management team, etc.
  • Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates


Responsibilities: Will be discussed during the interview and/or orientation

EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.

Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740

Company at a glance

History

*1986: The first Five Guys location opens in Arlington, VA.

*1986 - 2001: Five Guys opens five locations around the DC metro-area and perfected their business of making burgers… and starts to build a cult-like following.

  • 2002: Five Guys decides DC metro-area residents shouldn't be the only ones to experience their burgers and start to franchise in Virginia and Maryland.
  • 2003: Five Guys sells out of franchise territory within 18 months and starts to open the rest of the country for franchise rights.
  • 2003 - 2012: Five Guys expands to over 1,000 locations in the U.S. and Canada.
  • In July 2013, Five Guys opens the first location outside of North America in London, England.
  • Our International HQ in Amsterdam, NL opened in 2016.
  • Today, we have more than 1,900 locations open in North America, Canada, UK, Middle East, Europe, APAC and growing.
Founded1986
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryRestaurants
Location
City of Saratoga Springs, New York, United States

Top Benefits

  • Daily tips
  • Weekly tips
  • Weekly secret shopper bonus
  • Complimentary meal and drink
  • Commuter benefits
  • Paid time off
  • 401K program
  • Referral bonus
  • Opportunities for advancement

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