Membre de l'équipe
About this role
Objectif du poste
Faire en sorte que nos clients vivent une expérience mémorable grâce au service à la clientèle personnalisé qui fait la réputation de Five Guys, tout en tenant notre promesse d'offrir des aliments frais et de qualité.
Principales responsabilités
Participer à la formation d'une équipe passionnée
Déployer des pratiques cohérentes à l'égard des employés, axées sur la performance, le développement et l'engagement.
- Favoriser la camaraderie et l'enthousiasme
- Investir dans votre performance et votre développement
Contribuer à la création d'une communauté de fans enthousiastes
Mettez en œuvre des pratiques cohérentes à l'égard des clients, axées sur la nourriture, le service et l'ambiance.
- Assembler des sandwichs personnalisés
- Cuire et servir des galettes juteuses
- Préparer des frites de renommée mondiale
- Servir et fournir un service clientèle exceptionnel aux clients
- maintenir l'organisation et la propreté des postes de travail
- Améliorer l'accueil des clients dans le magasin
Contribuer à la croissance de l'entreprise
Déployer des pratiques professionnelles cohérentes axées sur les ventes, la maîtrise des coûts et la rentabilité.
- Accueillir les clients et traiter les commandes
- Préparer des ingrédients frais et de qualité
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Job Purpose
Ensure a memorable experience for our guests through the personable customer service that Five Guys is known for, while delivering on our promise of fresh and quality food.
Key Responsibilities
Participate in cultivating a passionate team
Deploy consistent employee practices that focus on performance, development and engagement.
- Foster camaraderie and enthusiasm
- Invest in your performance and development
Help foster a community of raving fans
Deploy consistent customer practices that focus on food, service and atmosphere.
- Assemble custom sandwiches
- Cook and serve juicy patties
- Make world-famous fries
- Serve and provide outstanding customer service to guests
- Keep workstations organized and clean
- Perfect the store to welcome guests
Assist in driving a growing business
Deploy consistent business practices that focus on sales, cost control and profitability.
- Welcome guests and process orders
- Prepare fresh and quality ingredients
#FGHIRING
Company at a glance
History
*1986: The first Five Guys location opens in Arlington, VA.
*1986 - 2001: Five Guys opens five locations around the DC metro-area and perfected their business of making burgers… and starts to build a cult-like following.
- 2002: Five Guys decides DC metro-area residents shouldn't be the only ones to experience their burgers and start to franchise in Virginia and Maryland.
- 2003: Five Guys sells out of franchise territory within 18 months and starts to open the rest of the country for franchise rights.
- 2003 - 2012: Five Guys expands to over 1,000 locations in the U.S. and Canada.
- In July 2013, Five Guys opens the first location outside of North America in London, England.
- Our International HQ in Amsterdam, NL opened in 2016.
- Today, we have more than 1,900 locations open in North America, Canada, UK, Middle East, Europe, APAC and growing.
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