Member Services Representative

Location
Lakewood
Workplace
On-site
Compensation
$17 – $20

About this role

Benefits:
  • Free uniforms
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Requirements:
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
Responsibilities:
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Benefits:
  • Complimentary Peak Gym Membership
  • Free CEC's & CEU's, discounted NASM certification, and CPR
  • Discounts on products and services

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Top Benefits

  • Free uniforms
  • Training and development
  • Wellness resources
  • Performance bonus
  • Employee discounts
  • Flexible schedule
  • Complimentary peak gym membership
  • Free CECs and CEUs
  • Discounted NASM certification
  • CPR discounts