Associate II, BPS Operations Processing

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

• Experienced senior associate; leads complex tasks and continuous improvement • Operates with significant independence
  Advanced Process Execution
  Handle complex and specialized operational tasks with precision, ensuring adherence to standard operating procedures and quality benchmarks.
  
  Quality Assurance & Compliance
  Monitor processes for compliance with regulatory and organizational standards, implementing corrective actions where necessary.
  
  Process Optimization Support
  Identify inefficiencies and contribute to continuous improvement initiatives, including automation and workflow enhancements.
  
  Knowledge Sharing & Mentorship
  Provide guidance and support to junior associates, sharing expertise and best practices to improve team performance.
  
  Client & Stakeholder Coordination
  Assist in resolving escalated queries from clients and internal stakeholders, ensuring timely and effective communication.
  
  Reporting & Data Analysis
  Prepare detailed reports and analyze operational data to identify trends, risks, and opportunities for improvement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass