Processor-Open Enrollment
About this role
Job Title: Processor - Open Enrollment (Seasonal)
Job Type: Full Time/Remote WFH
FLSA Status: Non-Exempt/Hourly
Grade: H1
Pay: $16/hr
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead/Supervisor - Operations
Open Enrollment Job Details:
-
Proficiency in Excel. Formula knowledge is not required, but the system used daily is similar to Excel in functionality.
-
Demonstrated ability to work independently and efficiently assimilate new processes with minimal guidance.
-
Strong analytical thinking skills with a deep-dive approach to problem solving and excellent attention to detail.
-
3 - 5 years of experience in medical insurance billing, coding or customer care.
-
Solid understanding of medical insurance benefits, including deductibles-pays, and coverage structures.
-
Ability to follow multi-step directions and navigate multiple programs and systems.
-
Problem solving/Critical thinking skills while independent in a virtual environment (Enrollment, refund decision making-Open Enrollment/Membership it is very detail oriented: eg: Adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, terminations, newborn adds, name & dob mismatches, interpreting applications and uploading the correct information.)
-
Attention to detail
-
Comfortable with remote computer learning. WFH experience is preferable. The ability to learn easily in a team environment is important.
-
Able to accept constructive criticism
Requirements –
-
Prior open enrollment experience preferred
-
Pass a required assessment within the training period
-
Typing 40 wpm
-
Must be proficient in computer skills/typing skills
Job Type: Full-time
Benefits:
-
401(k)
-
401(k) matching
-
Dental insurance
-
Employee assistance program
-
Employee discount
-
Flexible spending account
-
Health insurance
-
Life insurance
-
Paid time off
-
Vision insurance
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position work remotely from home.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
Company at a glance
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities.
We combine more than 25 years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations.
Our inch-wide, mile-deep practitioners work collaboratively to reimagine business process management. This is our Intelligence That Operates promise, powered by Kairos, the operating system that makes it real.
We unify consulting, implementation, and operations into a single full-stack engagement and underwrite outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world's most regulated industries.
Our Firstsourcers are driven to Make It Happen for more than 200 leading global brands, including several Fortune 500 and FTSE 100 companies, across operations in the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.
Top Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?