Operations Analyst

Hiring Operations Analyst. Individual working should have good communication skill to interact with customer/Candidates (Hindi and English) and should have good knowledge of BGV process both India and overseas. Along that should follow the below requirements.

Essential Duties and Responsibilities

% of

Time:

Do not to list duties and responsibilities less than 10%

• Case creation and following up on the case until closure
• Follow up with candidate for data entry completion and Missing information
• Maintain master tracker
• Understanding for overseas checks
• Daily tracker to be shared with client and FA on the cases
• Download of reports from EA

Clearing insuff and approving CE on system

%

Total Time (Must Equal 100%)

Job Ǫualifications

Education: (Describe the minimum, relevant education required to perform the job. Then list additional preferred or desired education. Include the phrase “or equivalent “at the end of the minimum requirements.)

          •   Bachelor's degree or equivalent experience

Experience: (List the minimum, relevant amount of experience required to perform the job. Then list additional preferred or desired experience. Include the phrase “or equivalent” at the end of the minimum requirements.)

• Case creation and following up on the case until closure
• Follow up with candidate for data entry completion and Missing information
• Maintain master tracker
• Understanding for overseas checks
• Daily tracker to be shared with client and FA on the cases
• Download of reports from EA
• Clearing insuff and approving CE on system

Physical Requirements

These include percentage of time standing, walking, sitting, climbing, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

NA

Supervisory Responsibilities

Include responsibilities such as hiring/firing, approving time worked; deciding performance rating; deciding pay increases, disciplining; and resolving complaints/issues. Indicate number of direct and indirect reports (reporting up to this job through others).

NA

Working Environment

Indicate if normal office environment or if exposed to any hazards.

Travel Requirements

List travel requirements of the job by indicating typical weekly, monthly, or annual percentage of time. Indicate whether travel will be domestic or international. If no travel requirements, indicate N/A.

NA

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and requirements.

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.