SERVER

Job DetailsJob Location: Rockhouse Too - Las Vegas, NV 89109Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Take and deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Secure payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.

Essential Job Functions

Greet all guests sincerely with a smile and eye contact, and provide superior guest service
Efficiently serve food and beverage following the service sequence standards
Possess thorough knowledge of all menu items and ability to suggestively sell items to guests
Properly set up service station at start of shift, and break down station at end of shift
Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas
Assist in maintaining the cleanliness and presentation of restaurant
Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs
Run food to tables throughout the restaurant announcing each item as delivered
Bus Tables as necessary throughout the restaurant
Cut fruit and garnishes to specifications for use on food and beverage items
Perform assigned side work
Empty trash cans to maintain service and sanitation standards
Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database
Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District
Adhere to all Department and Company Policies and Procedures

QualificationsQualifications

Must be 21 years or older
Previous experience as a Food Server or Cocktail Server is preferred
Must possess excellent customer service and communication skills
Must be able to initiate and engage guests in conversation in a professional manner
Must possess a valid Alcohol Awareness Card.(TAM, ACT, or other qualifying card)
Must possess a valid Health Card issued by the Southern Nevada Heath District
Must have basic math skills
Must have basic understanding of spirits/beer/wine, including specific brand recognition
Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift
Must be able to communicate fluently in English