Delivery Control Specialist (G-Project)
About this role
Business Units: CESBG
Job Classification: Exempt
The Delivery Control Specialist is responsible for overseeing and managing the end-to-end process of product delivery, ensuring timely and accurate shipments, tracking delivery performance, and handling any related issues. This role plays a key part in optimizing delivery processes, improving customer satisfaction, and supporting logistics operations.
Key Responsibilities:
- Manage and Monitor Deliveries: Track the status of deliveries from suppliers to customers, ensuring on-time arrivals.
- Coordinate with Logistics Teams: Work closely with warehouse teams, third-party logistics providers, and suppliers to ensure smooth delivery processes.
- Delivery Documentation: Ensure all necessary delivery documentation (invoices, shipping forms, etc.) is accurately completed and submitted.
- Resolve Delivery Issues: Handle any delivery discrepancies, delays, or issues, and work with relevant departments to provide resolutions.
- Monitor Delivery Performance: Analyze delivery metrics and report on key performance indicators (KPIs) to management.
- Customer Communication: Communicate with customers regarding delivery status, delays, or issues, providing exceptional service.
- Continuous Improvement: Identify areas for process improvement and work with relevant teams to implement best practices for more efficient delivery control.
- Inventory Coordination: Work with warehouse teams to ensure the correct inventory is prepared for dispatch and delivered without error.
- Compliance: Ensure compliance with company policies, regulations, and legal requirements related to delivery processes.
- Proven experience in logistics, delivery management, or supply chain operations.
- Strong organizational skills with attention to detail.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office, with knowledge of SAP system.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Fluent in English; foreign language, e.g. Mandarin is a plus.
Education and Experience
• Bachelor's degree in logistics, supply chain management, business, or a related field (preferred)
Why Join Us
• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Company at a glance
Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform.
Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment.
Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Short-term disability coverage
- Supplemental life insurance
- Long-term disability coverage
- 401k
- Paid time off
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