Operations Support Specialist
About this role
Felix Construction has been building critical water and wastewater infrastructure since 1987, proudly serving the Phoenix and Dallas markets. We’ve kept the close, family-owned feel of our early days while earning the reputation and recognition of a leading general contractor.
Our projects are local, so you don’t live out of a suitcase — you live your life. This commitment to our team and values has earned us recognition as the #1 Top Workplace in Arizona and the #2 Top Workplace in the USA for midsize business in construction from USA Today/AZcentral.com.
And here’s what truly sets us apart: Felix is the only General Contractor in Arizona with in-house General Contracting, Electrical, and Industrial Controls UL508A-certified panel shop—all under one roof. We’ve grown into a $200M company with 400+ employee-owners by keeping it simple: work hard, work safe, and do it right.
We Build What Matters.
Felix Construction Company is seeking an Operations Support Specialist to provide advanced operations support across multiple business units, including ERP support, project records and data governance. Working under limited supervision, this role functions as a senior technical specialist, independently handling highly complex transactions, resolving escalated issues, and supporting consistency in processes and data accuracy.
\nWhat You'll Do
- Performs advanced ERP data entry for complex projects
- Resolves non-routine discrepancies
- Reviews OSS I and II work for accuracy
- Maintains records and documentation
- Manages contract review and stewardship
- Resolution of complex document control and closeout issues
- Mentors OSS I and II
- Supports SOP development
- Serves as the primary subject matter expert within the assigned specialty area, providing advanced
troubleshooting, issue resolution, technical guidance, and recommendations for process improvement
- Organized, detail oriented team member with ability to work independently and exercise sounds judgement.
- Ability to read and interpret general business documents such as contracts, job data entry and ERP input instructions
- Strong communication skills and a demonstrated ability to take direction, then take ownership
- Trustworthy, dependable, and able to consistently follow through
- Self-starter mentality; comfortable operating with limited oversight
Why Join Felix Construction
Felix Construction is more than a company—we are an employer and contractor of choice with the leadership and infrastructure to sustainably execute on our growth and deliver on our brand promise. We provide the tools, support, and environment where talented individuals grow while delivering projects communities depend on. Don’t just find a job—build a future with Felix Construction. We offer:
Become an Owner, Not Just an Employee:
As a 100% employee-owned company, our success is your success. Our ESOP program is the foundation of our culture, fostering a unique environment of shared accountability, commitment, and reward.
Discretionary annual bonus program
401k with 6% employer match
Rich benefits package with substantial employer contribution
Generous Time Off Policy (PTO)
8 paid company holidays
Professional development programs, team activities, and organized volunteer initiatives
Company at a glance
Felix Construction Company is a general engineering contractor and construction management company with a specific focus on:
Water production facilities, well sites, booster pump stations
Water treatment facilities
Wastewater treatment plants
Sewage lift stations
Storm water pump stations
Electrical instrumentation and controls
Custom control panels
Solar installations
Industrial Electrical Services
Along with construction management, we offer a full range of services including pre-construction cost modeling, project scheduling, partnering and construction evaluation, equipment procurement and value comparisons.
Since 1987, we have been completing jobs of the highest quality for municipalities, counties, ADOT, private water companies and developers all over the Arizona, New Meixco, and Texas.
Every contractor and construction management company talks about their quality and commitment to doing great work. We invite you to check our references and hear what our clients have to say. Our results speak for themselves.
Top Benefits
- Employee Stock Ownership Plan
- Discretionary annual bonus
- 401k with 6% employer match
- Health insurance
- Paid time off
- Paid company holidays
- Professional development programs
- Team activities
- Volunteer initiatives
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