Partner Services Manager
About this role
Partner Services Manager
Why This Role Matters
Our mission at Family First is to provide parenting, marriage, and relational truth that helps people love their family well and gives them greater hope for the future.
As a partner services manager, you won’t just manage contracts—you’ll help bring campaigns to life that impact families across entire states.
If you’re someone who thrives on ownership, collaboration, and meaningful work, this role gives you a chance to lead initiatives that truly matter.
What You’ll Do
You’ll serve as the connection between our government partners, internal teams, and external agencies, ensuring that campaigns are strategic, on time, and impactful.
In this role, you will:
- Coordinate campaign planning from strategy through execution in partnership with our internal marketing team.
- Manage relationships with government partners, ensuring alignment, approvals, and trust.
- Keep complex projects moving—balancing timelines, deliverables, and budgets.
- Oversee reporting (monthly, quarterly, annual) with accuracy and clarity.
- Coordinate with public relations agencies and advertising agencies for creative development and media placements.
- Support and promote live events that bring our mission to communities.
- Ensure every dollar spent aligns with mission and contractual expectations.
🌟What Makes You a Great Fit
You bring a mix of strategy, relationship-building, and execution. You've worked for an advertising/PR/marketing agency or managed that relationship on behalf of an organization. You've managed government contracts that include a marketing communications/public awareness campaign.
You likely bring:
- 7+ years in marketing, account management, or government contract management
- Experience managing multiple high-stakes projects at once
- Strong communication skills with the ability to translate, align, and influence outcomes
- Confident in leading meetings with government agencies, marketing agencies, stakeholders, and partners to ensure that tasks are assigned and on track.
- A collaborative mindset, with a proactive approach to problem-solving in team environments
- Comfort with tools and systems that keep work organized and transparent
- A humble attitude allowing you to roll up your sleeves and help where needed
- A desire to fearlessly pioneer new paths for improvement and mission impact
What It’s Like to Work Here
We’re a mission-driven team that believes in:
- Ownership – You’ll have real responsibility and trust.
- Collaboration – We solve challenges together.
- Purpose – Our work directly impacts families and communities.
This is a hybrid role based in our Tampa (Westshore) office (2 days/week), with travel as needed for events.
💬 A Final Note
If you’re looking for a role where your work has a visible, meaningful impact—and where you can grow while doing it—we’d love to meet you.
Company at a glance
The mission of Family First is to provide parenting, marriage and relational truth that helps people to love their family well and gives them greater hope for the future.
All Pro Dad
All Pro Dad is Family First's innovative program helping men to be better fathers. All Pro Dad's 50 NFL spokesmen, multiple NFL seminars, over 1,000 All Pro Dad's Days, and Play of the Day daily emails that reach almost 54,000 fathers each day, all inspire and equip fathers to be actively involved in their children's lives. And every month, hundreds of thousands of fathers log onto AllProDad.com to benefit from insightful fatherhood resources.
Family Minute with Mark Merrill
The Family Minute with Mark Merrill is Family First's daily radio feature that reaches 6,000,000 listeners each week, offering them practical, everyday advice on marriage, parenting and family relationships. The broadcast is heard on over 250 mainstream stations in 49 states, as well as SIRIUS Satellite Radio, XM Satellite Radio and American Forces Network. And everyday, the free Family Minute email is sent to nearly 75,000 subscribers in a quick-to-read format.
iMom
iMOM is the newest program of Family First and the complement to the organization's popular All Pro Dad fatherhood program. iMOM's unique focus is to equip mothers with information, ideas and encouragement to positively impact their children.
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