FS8 - Front Desk Associate
About this role
- Employee discounts
- Opportunity for advancement
- Training & development
4001 9th St N, Arlington, VA 22203
What you'll do:
- Greet members and guests warmly, create an energizing first impression, and maintain a positive studio atmosphere throughout every shift
- Book, reschedule, and follow up on class reservations — proactively ensuring every member gets into their next class
- Handle in-studio membership sign-ups, renewals, and questions about pricing, packages, and class formats
- Sell and assist with FS8 merchandise, keeping the retail area stocked, organized, and visually appealing
- Support social media efforts — capturing studio content, posting Stories, and engaging with the local wellness community online
- Assist with day-to-day administrative tasks including emails, scheduling support, and member communications
- Maintain a clean, tidy studio — sweeping, wiping down equipment, restocking supplies, and keeping common areas pristine
- Be a knowledgeable resource for members and prospects on classes, instructors, and the FS8 method
- Assisting with studio set up and off site events
- Communicating any employee or client complaints and grievances to management, and supporting a timely and appropriate resolution
- Proactively identifying and reporting any visible maintenance or equipment issues to ensure a safe and seamless client experience
- Genuinely passionate about Pilates, fitness, and the wellness space — you live the lifestyle
- A natural communicator who is warm, articulate, and at ease talking with a wide range of people
- Detail-oriented and organized, with the ability to juggle multiple tasks during busy class transitions
- Comfortable and confident on social media platforms (Instagram especially)
- A self-starter who takes initiative and doesn't need to be asked twice
- Sales-minded and excited to share and recommend memberships and merchandise
- Reliable, punctual, and proud of the space you help run
- Availability for a minimum of 15 hours per week, including consistent weekend shifts (Saturday and/or Sunday availability is required)
- Previous customer service, retail, or front desk experience preferred
- Experience with booking or studio management software a plus (Mindbody, etc.)
- Interest or background in Pilates, yoga, or group fitness strongly preferred
- Basic computer proficiency and comfort with digital communication tools
- Complimentary FS8 Ballston classes
- Staff discounts on FS8 merchandise
- Be part of a close-knit, passionate team in a growing global studio brand
- Opportunity to grow within the studio and take on additional responsibilities
Company at a glance
Team Training. Life Changing. Rated #1 Best US Gym Chain by Men's Journal.
F45 Training is a leading boutique fitness franchise platform operating the F45, FS8 and Vive Active brands. F45 is a high-intensity (HIIT) interval training workout that utilizes proprietary technology, including a proven fitness platform that leverages a rich content database of thousands of unique functional training movements that offers members a new workout experience each day. FS8 is a progressive new fitness concept that remixes the best elements of pilates, tone and yoga. Vive Active is an innovative, high energy fitness concept that focuses on athletic reformer pilates. F45 is committed to supporting our expanding global franchise network in the high growth boutique fitness category.
Adored by celebrities and athletes alike, F45’s commitment to innovation goes well beyond the gym floor, with an ever-growing suite of proprietary fitness and business technology giving an unprecedented level of insight and control for both clients and franchisees. F45’s immensely popular training method, together with its scalable franchise business model, has seen this fitness phenomenon explode across the globe, with over 3,000 franchises sold across 67 countries since 2013.
Work With Us
Not only is F45 Training a great place to work out, it’s also a great place to work! Make your living making an impact and put your passion to work. Whether you’re at a desk or on the studio floor, you can change lives every day as an ally and expert in training, IT, finance, management, operations, business development, marketing, and much more.
Join the F45 Training team to become part of dedicated crew of fun-loving fitness enthusiasts. We firmly believe in people laughing, collaborating and enjoying themselves. Above all, we’re extremely proud to be a part of what we are creating and sharing with the world.
Franchise Opportunities Available Now!
https://functionalinspiredtraining.com/franchising/
Top Benefits
- Employee discounts
- Opportunity for advancement
- Training & development
- Complimentary FS8 Ballston classes
- Staff discounts on FS8 merchandise
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