F45 Training Operations Manager

Minneapolis · On-site$50k – $60k

About this role

Benefits:
  • Free F45 and FS8 Membership
  • Competitive salary
  • Paid time off
The Operations Manager is the day-to-day leader of the studio and is responsible for coaching excellence, member experience, staff development, retention, community engagement, and operational execution. This role sets the standard for professionalism, positivity, accountability, and culture while serving as the primary leadership presence within the studio.

Core Responsibilities

Coaching & Member Experience

  • Coach 12–16 classes weekly (based on ownership discretion) with exceptional energy, professionalism, and attention to form and safety.
  • Work an additional 15–20 front desk/admin hours weekly to support studio operations and member experience.
  • Deliver personal training within the group fitness environment, ensuring members feel seen, supported, challenged, and coached.
  • Maintain high standards in coaching execution, class flow, member engagement, exercise correction, and overall studio energy.
  • Support specialty workouts, challenges, events, and studio initiatives.
Studio Operations & Leadership

  • Serve as a visible leadership presence within the studio.
  • Manage studio email communication and assist with member account support.
  • Ensure the studio maintains exceptional standards of cleanliness, organization, hospitality, and professionalism.
  • Support day-to-day operational needs and member communication.
Coaching Team Leadership

  • Build and manage the weekly coaching schedule.
  • Ensure all classes are properly staffed and covered.
  • Onboard, mentor, and develop coaches while maintaining consistent coaching standards across the team.
  • Provide ongoing feedback, support, accountability, and leadership to coaching staff.
New Member Onboarding & Retention

  • Own the member onboarding process once a trial converts to a membership or class pack.
  • Conduct initial onboarding conversations, goal reviews, and InBody introductions.
  • Complete 30, 60, and 90-day member check-ins.
  • Build meaningful relationships with members to improve retention, accountability, and overall experience.
  • Document onboarding and retention touchpoints in Loyalsnap.
Community & Studio Growth

  • Lead studio challenges, member events, and community-building initiatives.
  • Support social media efforts through member highlights, studio content, challenge promotion, and community engagement.
  • Create an environment where members feel connected, valued, and motivated to remain part of the community long-term.
Leadership Expectations

The Operations Manager is expected to:

  • Lead with positivity, professionalism, humility, and servant leadership.
  • Communicate effectively with ownership, staff, and members.
  • Be proactive, solution-oriented, and accountable.
  • Consistently uphold studio culture, standards, and member experience expectations.
  • Serve as a trusted leader for members, coaches, and ownership alike.
Qualifications & Experience

Required Experience

  • Minimum of 2 years of leadership, management, or supervisory experience, or equivalent experience demonstrating the ability to lead teams, develop staff, and drive results.
  • Previous experience in fitness, hospitality, customer service, retail management, or a related leadership role preferred.
  • Strong communication, relationship-building, and organizational skills.
  • Ability to lead by example in a fast-paced, team-oriented environment.
  • Passion for health, fitness, coaching, and creating exceptional member experiences.
Benefits & Compensation

What We Offer

  • Competitive compensation structure based on experience and qualifications.
  • Complimentary unlimited membership to all F45 Training and FS8 locations owned by Etch Fitness.
  • Paid Time Off (PTO).
  • Ongoing leadership development and growth opportunities.
  • Opportunity to make a meaningful impact on studio culture, member success, and team development.
  • Career advancement opportunities within a growing multi-location fitness organization.

Company at a glance

Team Training. Life Changing. Rated #1 Best US Gym Chain by Men's Journal.

F45 Training is a leading boutique fitness franchise platform operating the F45, FS8 and Vive Active brands. F45 is a high-intensity (HIIT) interval training workout that utilizes proprietary technology, including a proven fitness platform that leverages a rich content database of thousands of unique functional training movements that offers members a new workout experience each day. FS8 is a progressive new fitness concept that remixes the best elements of pilates, tone and yoga. Vive Active is an innovative, high energy fitness concept that focuses on athletic reformer pilates. F45 is committed to supporting our expanding global franchise network in the high growth boutique fitness category.

Adored by celebrities and athletes alike, F45’s commitment to innovation goes well beyond the gym floor, with an ever-growing suite of proprietary fitness and business technology giving an unprecedented level of insight and control for both clients and franchisees. F45’s immensely popular training method, together with its scalable franchise business model, has seen this fitness phenomenon explode across the globe, with over 3,000 franchises sold across 67 countries since 2013.

Work With Us

Not only is F45 Training a great place to work out, it’s also a great place to work! Make your living making an impact and put your passion to work. Whether you’re at a desk or on the studio floor, you can change lives every day as an ally and expert in training, IT, finance, management, operations, business development, marketing, and much more.

Join the F45 Training team to become part of dedicated crew of fun-loving fitness enthusiasts. We firmly believe in people laughing, collaborating and enjoying themselves. Above all, we’re extremely proud to be a part of what we are creating and sharing with the world.

Franchise Opportunities Available Now!
https://functionalinspiredtraining.com/franchising/

Founded2012
Team Size51-200 employees
WorkspaceOn-site
IndustryWellness and Fitness Services
Location
Minneapolis, Minnesota, United States

Top Benefits

  • Free F45 And FS8 Membership
  • Competitive Salary
  • Paid Time Off
  • Leadership Development And Growth Opportunities
  • Career Advancement Opportunities

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