Warehouse Supervisor

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Tasks and Duties
This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the Warehouse Operational Performance Standards. Click on the link to the performance standards to view more details for each task.  This list may be edited to the specific job role.  

•    Supervising and coaching your Warehouse teams
•    Weekly team / huddle with Warehouse Lead
•    Monthly 1-on-1’s with Warehouse Lead
•    Assist and/or set with the annual mid & end year reviews with the Warehouse Lead
•    Assist and/or set annual improvement objectives for Warehouse Leads
•    Assist in execution of District Tactical Business Plan
•    Ensure a safe and secure work environment
•    Responsible for execution of Expeditors warehouse procedures, safety and compliance standards
•    Maintain a clean and professional facility (as per local standards)
•    Responsible that all equipment is maintained in a safe operational condition including the required maintenance contract
•    Provide weekly/monthly/annually input to warehouse budget, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
•    Ensure your teams are staffed to meet demand including a flexible work force
•    Oversee all aspects of warehouse staffing, includes permanent and contingent staff
•    Ensure coverage of operations with staff who have the appropriate certifications
•    Assist with Interview, onboard, develop, and support staff within area of responsibility, includes permanent and contingent staff, according the trainings schedule
•    Support employee versatility (cross training)
•    Responsible for execution of the processes in the area of responsibility, following operational standards (OPS) and KPI expectations
•    Improve safety, quality, delivery and cost reduction through continuous improvement methods
•    Participate in transitioning and onboarding new customers
•    Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
•    Assist with perform process audits to ensure security and safety of people, facility, and freight
•    Allocate workloads within team to ensure smooth operations during peak activity or staff absence
•    Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations 
•    Oversee and ensure compliance with Expeditors Operational Process Standards

Physical Demands
This section lists physical demands required of this job and may be edited to the specific job role.
•    Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  
•    Write with pencil/pen/marker
•    Functions performed primarily while seated at desk and driving a forklift truck.
 

This section lists desired job skills and qualifications for the job and may be edited to the specific job role.

• 4 years of industry specific knowledge
• Inventory management 
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Conflict resolution
• Listening skills
• Providing feedback
• Teamwork
• Building team environment
• Coaching for development
• Customer focus
• Managing meetings
• Problem solving
• Process improvement
• Time management 
• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word)
• English language proficiency
• Global Logistics Industry knowledge