Services Engineer
About this role
About the Role
The Services Engineer role is a full lifecycle technical consultant responsible for both pre-sales and post-sales activities across the portfolio. This role supports opportunity development, solution design, demonstrations, proof of concepts, implementation, adoption and customer success.
Key Responsibilities
Provide pre-sales technical support, discovery workshops, demonstrations and proof of concepts.
Support RFPs and technical responses.
Deliver implementation, configuration, testing and knowledge transfer.
Provide post-sales support and adoption guidance.
Deliver technical enablement sessions for customers and partners.
KPIs
Customer satisfaction
Project delivery success
Technical win rate
Certification attainment
Skills & Experience
Experience in pre-sales and/or post-sales consulting.
Cybersecurity platform experience.
Solution design and implementation capability.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Company at a glance
Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure helping to drive the transition to a totally trusted digital future for all people and organisations.
Our distinctive approach to distribution gives partners more opportunity and more customer relevance. Our specialism is their strength – equipping them to capitalise on rapidly evolving technologies and transformative business models.
The Exclusive story is a global one with a services-first ideology at its core, harnessing innovation and disruption to deliver partner value. With offices in 43 countries and the ability to service customers in over 170 countries across five continents, Exclusive combine the extreme focus and value of local independents with the scale and service delivery of a single worldwide distribution powerhouse.
Join our team: www.exclusive-networks.com/about-exclusive-networks/careers/
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