Guest Service Agent - Atura Oran Park

About EVT Atura Oran Park is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

 

At Atura, we're a people place - unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you're pouring drinks, sharing local tips or welcoming guests with a warm smile, you'll be part of a team that's Always Open to possibility. Join us and help create the kind of place people never want to leave.

 

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

 

Atura Oran Park is coming soon

Atura Oran Park is set to open in the heart of Southwestern Sydney, bringing Atura's people first, design‑led approach to a growing and well‑connected neighbourhood. With thoughtfully designed accommodation, expansive meetings and conferencing spaces, an outdoor pool and terrace and a locally inspired restaurant and bar, the hotel has been created to support connection, collaboration and great hospitality from day one.

 

Overlooking the Oran Park Town Centre and surrounding parklands, and located close to the new Western Sydney Airport, Atura Oran Park will be a place where locals, travellers and business guests naturally come together. Guided by Atura's Always Open philosophy, the hotel is designed to feel welcoming and full of opportunity for guests and for the teams who bring the experience to life.

 

As a new hotel, this is a chance to help shape the culture, build strong relationships and be part of something from the ground up. Atura Oran Park will be more than a place to stay. It will be a neighbourhood hub, and a workplace where personality, ideas and ambition are encouraged.

 

The Role

With Atura Oran Park set to open later this year, we're building our Front Office team now. As a Guest Service Agent you’ll be the face of Atura Oran Park, from check-in to check-out. Confident, well-presented communicators who genuinely enjoy looking after people; front desk or PMS experience is a bonus and an RSA certificate is highly regarded, but a great attitude matters most.

 

Not sure if this is the right fit? Apply anyway — we hire as much for attitude and brand fit as for skills on paper, and we'll teach you the rest.

 

How You Work

• Daymaker ethos — no one's too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.
• Owner's mindset — acts on data/feedback; ships improvements.
• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.
• Growth mindset — learns, shares, and levels up others.

 

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

 

Apply Now

Join Atura Oran Park as a Guest Service Agent and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day, ahead of our opening later this year.

 

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don't wait! We can't wait to see the places your career will go with EVT.

 

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.