Area Manager Final Mile

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Area Manager - Final Mile East

Salary: £76,000 - £80000 + Car Allowance, Bonus + Benefits

Agile role covering our East region which consists of Leeds, Bradford, Sheffield, Nottingham and Coventry

Lead Transformation. Drive Performance. Deliver Excellence.

Reporting directly to the Head of Delivery Operations, this is a senior leadership role with full accountability for operational performance, customer experience, financial delivery and people leadership.

About the Role

As Area Manager - Final Mile, you will provide strategic leadership across your area, ensuring the highest standards of service, quality and cost efficiency once parcels transition from our Depot network through to final delivery and return journeys to our Hubs.

This role is about far more than operational management. You'll shape strategy, drive innovation, influence key stakeholders across the business, and create an environment where colleagues can perform at their very best.

Working within both employed and self-employed delivery models, you'll play a critical role in maintaining legal compliance, building strong union relationships, and delivering sustainable operational success.

Key Responsibilities

• Lead the strategic direction and operational performance of the area, delivering business objectives and driving continuous improvement.
• Own area performance across cost, service, quality, customer satisfaction, and compliance metrics.
• Manage and develop Area Operations Managers, Senior Planners, Regional Managers, and Community Delivery Managers.
• Ensure effective planning, resource coverage, and operational optimisation across the network.
• Analyse performance data to identify trends, opportunities, and corrective actions.
• Drive a culture of accountability, collaboration, innovation, and high performance.
• Maintain strong relationships with support functions, finance, HR, operational development teams, and union representatives.
• Manage area P&L responsibility, identifying opportunities to improve efficiency and control costs.

 

Skills & Experience

• Proven senior operational leadership experience within a complex logistics, distribution, or delivery environment.
• Experience managing large budgets and operational performance.
• Strong stakeholder management and influencing skills.
• Experience working with unionised environments and mixed employed/self-employed workforce models.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to lead, coach, and develop high-performing teams.
• Full UK Driving Licence.

Apply today and help shape the future of delivery at Evri.

Evri Group for everyone

 

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

 

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

 

At Evri Group, everyone is welcome.