Concierge
About this role
Job DetailsJob Location: Maple Pointe Apartments - Chicago, IL 60610Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $20.00 HourlyJob Category: IL Leasing License NOT RequiredJob Summary
The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents regarding local market resources.
Key Responsibilities
Resident Services & Building Security
Greet all guests and residents
Provide door security and grounds security
Hold doors for those entering the building
Receive incoming deliveries and notify residents when packages are ready for pick up
Deliver notices and resident communications door to door
Interact effectively with a diverse group of people, stay calm under pressure, and provide cheerful assistance to others
Education & Experience
At least 1 year of customer service experience
Technical & Physical Skills
Ability to use grounds keeping tools and machinery effectively
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Other Requirements
Ability to exercise independent judgment and discretion
Skills
Excellent customer service skills
Positive attitude with a strong ability to communicate and work well with others
Ability to interact effectively with a diverse group of people and remain calm under pressure
Work Environment & Physical Demands
This is an on-site, guest-facing role based at the front entrance/lobby area of the property, involving greeting guests and residents, opening and holding doors, and monitoring building and grounds security. Evergreen Real Estate Group provides reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of this role.
Qualifications
Company at a glance
Transforming Communities. Improving Lives.
Evergreen Real Estate Group is dedicated to revitalizing communities and enhancing lives through affordable and quality housing solutions. Guided by our mission to create long-term positive impact, we are committed to building, preserving, and managing multifamily communities that uplift residents and enrich neighborhoods.
As a trusted partner in the affordable housing space, Evergreen brings a holistic approach to property development, management, and construction, blending innovation with community-first values. From urban centers to heartland towns and coastal communities, we deliver lasting, resident-centered solutions that meet critical housing needs and foster community growth across the country.
Our team’s deep industry expertise and collaborative spirit drive every project. We work with public and private partners to expand affordable housing access, preserve essential housing assets, and support residents through comprehensive social services that promote stability and success.
At Evergreen Real Estate Group, impact is our priority, and every project is an opportunity to support vibrant, thriving communities.
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