Customer Solution Lead

Enclustra is an innovative, dynamic and growing company with headquarters in Zurich, Switzerland, and offices worldwide. We develop a product portfolio of FPGA-based electronic modules and FPGA-optimized IP solutions for industrial customers and research organizations. In parallel, we provide leading engineering services in FPGA system design, and in development of high-speed hardware, FPGA firmware and embedded software. 

To strengthen our dynamic team in Zurich, we are looking for a new:
 
Customer Solution Lead
Project & Delivery Management

• Proven experience managing projects or programs, ideally in electronics, embedded systems, or FPGA-based environments
• Strong planning, execution, and risk management capabilities
• Experience working with cross-functional engineering teams and delivering customer-facing projects
• Familiarity with structured project methodologies
  
  

Customer & Commercial Acumen

• Experience in customer-facing roles, such as solution lead, technical project manager, pre-sales engineer or similar
• Strong ability to shape customer requirements into clear, structured proposals and deliverables
• Experience contributing to or owning offer creation, cost estimation, and scope definition
• Good understanding of commercial drivers, including pricing, margins, and delivery trade-offs

Technical Foundation

• Broad technical understanding of FPGA/SoC systems, embedded platforms, or electronic system design
• Ability to engage effectively with engineering teams without needing to be a deep technical specialist
• Understanding of system-level design, integration, and development lifecycles
• Exposure to industries such as industrial, aerospace/defence, or high-performance systems is beneficial
  
  

Personal & Leadership Skills

• Strong communication and stakeholder management skills, including interaction with senior customer representatives
• Ability to operate effectively in a hybrid role combining project leadership, technical coordination, and business development
• Structured, proactive, and solution-oriented mindset
• Comfortable working in a dynamic, customer-driven environment

General Qualifications

• Degree in Engineering, Computer Science, or a related field
• Several years of experience in roles combining project delivery, customer interaction, and technical coordination
• Fluent in English

• Own and drive customer engagements end-to-end, from initial discussions through proposal, execution, and delivery
• Act as the central point of contact for customers, ensuring alignment between customer expectations and internal delivery teams
• Lead solution definition and offer creation, including scope clarification, effort estimation, pricing input, and timeline development
• Manage customer-specific development projects, ensuring delivery on time, within scope, budget, and quality targets
• Coordinate cross-functional teams (hardware, firmware, software) to deliver integrated system solutions
• Support business development activities, including opportunity identification, qualification, and shaping of customer requirements
• Participate in customer meetings, workshops, and technical discussions to translate needs into structured, deliverable solutions
• Balance technical feasibility, delivery risk, and commercial considerations when defining solutions
• Drive proposal development (RFI/RFP responses) and contribute to contract discussions
• Establish and maintain strong customer relationships, acting as a trusted partner throughout the engagement lifecycle
• Identify opportunities for solution reuse, standardization, and scalable offerings
• Manage risks, escalations, and stakeholder communication effectively across both customer and internal teams
  
  

Enclustra offers you an interesting job in an exciting work environment with lots of creative freedom. At Enclustra you will be part of a motivated international team of colleagues from more than 20 nations. Our company is defined by an open and inclusive working culture, unbureaucratic decision-making, flexible working structure and a dedication to employee well-being.