Client relationship manager

London · On-site£35k – £45k

About this role

About Enable

Enable is a turnkey design, construct, and commission business operating across the HV power, renewable energy, rail, and infrastructure sectors. We work closely with our customers to deliver complex, safety-critical projects, often acting as a long-term delivery partner rather than a one-off supplier.

As the business grows, strengthening how we manage, nurture, and expand relationships with both existing and new customers is a strategic priority. The Relationship Manager role is central to this ambition.

Role Purpose

The Relationship Manager is responsible for managing and developing customer relationships from early concept and opportunity identification, through bid and contract award, and into project delivery.

Working across a mix of clients covering 3 business units (Resourcing, Hire and Logistic), the role ensures continuity, trust, and clarity for customers throughout the full lifecycle of Enable’s turnkey design, construct, and commission services.

The Relationship Manager acts as the consistent customer-facing point of contact, bridging commercial, technical, and delivery teams to ensure a joined-up customer experience and to support repeat and long-term work.

 

Skills & Experience

Essential

  • Proven experience in relationship management, account management, or client services.
  • Strong interpersonal and communication skills, with the ability to build credibility at all levels.
  • Commercially aware, with a natural ability to identify growth opportunities.
  • Highly organised, able to manage multiple relationships and priorities effectively.
  • Proactive, solutions-focused mindset with strong problem-solving skills.

Desirable

  • Experience in HV power, renewable energy, rail, or infrastructure sectors.
  • Background in a service led industry
  • Familiarity with CRM systems and structured account management approaches.
  • Experience supporting business growth through customer retention, repeat work, and long-term frameworks.

Personal Attributes

  • Customer-first mindset with a genuine interest in helping clients succeed.
  • Confident, professional, and trustworthy.
  • Comfortable working autonomously while collaborating closely with a growing team.
  • Adaptable and resilient in a fast-moving business environment.

Why Join Enable?

  • Opportunity to shape and define relationship management within a growing business.
  • High-impact role with visibility across customers and leadership.
  • Collaborative, values-driven culture focused on long-term success.
  • Scope to grow with the business and influence how Enable works with its customers.

This role is ideal for someone who enjoys building meaningful relationships and wants to play a key role in strengthening Enable’s customer partnerships.

Salary: 35000 - 45000 GBP Per annum

Company at a glance

Enable Design (formerly known as Equate Design) are specialists in high-quality, bespoke civil and electrical engineering design. Working closely with clients across multiple sectors, we leverage our teams’ deep expertise and experience to develop innovative solutions for projects both large and small.

Founded2015
Team Size11-50 employees
WorkspaceOn-site
IndustryCivil Engineering
Location
Greater London, England, United Kingdom

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