Key Account Executive (Cardiovascular Metabolism Care)
- Location
- Petaling Jaya
- Workplace
- On-site
About this role
Your Role
Builds and maintains long-term external relationships with a defined set of customers, increasing revenue spent per customer, identifying, developing and closing new sales opportunities. Creates demand for the organization's products and services at the customer.
What You Do
- Serve as the primary liaison for key chain pharmacies and key hospital accounts involved in cardiovascular metabolism product portfolios.
- Develop and execute Key Account Business Plans that align customer priorities (e.g., patient management/education programs, screening programs) with company objectives.
- Build long-term strategic partnerships through joint business planning, focusing on patient care solutions.
- Achieve and exceed sales and growth targets for the assigned therapeutic portfolio across key accounts.
- Negotiate contract terms, listing agreements, and value-added initiatives that support category expansion in chronic care areas.
- Drive product performance visibility at retail and institutional levels through data analysis and execution excellence.
- Partner with Marketing, Medical, and Supply Chain to ensure timely execution of campaigns, CME programs, and educational initiatives
- Collaborate with Field Force and KAM teams to translate national brand strategy into localized account tactics.
- Ensure alignment with Market Access, Regulatory and Compliance teams for pricing, product availability, and compliance with promotional guidelines.
- Identify and implement value-added services with chain pharmacies and/or key hospitals/key institutions
- Train and engage pharmacists on disease awareness, patient counselling, and adherence programs to improve therapeutic outcomes.
- Foster multi-brand synergy within accounts, cross-leveraging cardiovascular and metabolism portfolios for stronger account positioning.
- Monitor market trends, competitor activities, and emerging healthcare models in chronic disease management.
- Provide insightful business analytics to management — covering account performance, ROI of activities, and opportunity mapping.
- Track program outcomes (e.g., number of screenings, conversion to prescriptions) to demonstrate value creation.
Who You Are
- Tertiary level with science, paramedic, business or marketing background.
- 3- 5 years of Pharma sales experience.
- Strong understanding of cardiovascular and metabolic diseases, treatment guidelines, and patient management pathways.
- Proven ability to manage key pharmacy and institutional accounts, negotiate contracts, and lead cross-functional collaborations.
- Skilled in interpreting sales data, market share, and pharmacy sell-out trends to drive evidence-based decisions.
- Focused on partnership value — delivering win–win outcomes for both company and customer.
- Ability to balance commercial terms with strategic growth levers.
- Strong interpersonal skills to engage pharmacists, procurement leads, and healthcare professionals.
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