Casual Front of House Assistant

Location
Cardiff
Workplace
On-site

About this role

Caterplus – More Than a Meal, It’s a Community

At Llys Isan, within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.

What you’ll be doing…

As a Casual Front of House Assistant, you will play an important role in creating a warm, welcoming and friendly experience for our residents and guests. You’ll support the Front of House team as required, with the opportunity to work flexibly and become a valued member of the team.

  • Provide a warm, friendly and professional service to residents, guests and visitors
  • Support the smooth running of the Front of House operation, particularly during busy periods and weekends
  • Assist with food and beverage service as required
  • Ensure service areas are clean, tidy, well-presented and fully stocked
  • Keep up to date with menus and food and beverage offerings
  • Operate the till point as required, ensuring correct procedures are followed
  • Ensure COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

Working Pattern: As and when required, with a focus on weekend cover

Job ID: 7461

What can you bring?

  • Genuine interest in delivering excellent customer service
  • Friendly, approachable and confident when interacting with customers
  • Focused on the front line and able to provide a welcoming experience
  • Excellent communication skills and a team player
  • Previous hospitality or customer service experience desirable

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

  • Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
  • Flexible working - because life doesn’t run on a 9-5 schedule.
  • Room to grow - career development and learning opportunities.

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Caterplus, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!

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Top Benefits

  • Free meals
  • Flexible working
  • Career development
  • Learning opportunities