Inside Sales Specialist
About this role
Job Description:
Purpose of the Job:
The Inside Sales Specialist (ISS) is responsible for building and maintaining relationships with existing and potential customers, as well as working closely with production to achieve financial growth and profitability.
Essential Functions:
- Make sales development calls to existing and potential customers
- Establish and maintain business relationships with customers; work closely with suppliers and customers to better understand and meet their individual needs and requirements
- Responsible for responding to and managing customer related issues including customer scheduled orders, expedites, corrective actions, and finished good design changes
- Learn and promote company products and services
- Provide feedback to management and Marketing regarding customer needs and concerns
- Maintain detailed customer contact information and related daily sales activities within SAP, to include Pricing analysis to ensure price increases are passed on.
- Maintain customer contact information for lead generation purposes
- Review account activities (calls/e-mail/mailings/fax) frequency to ensure accounts are actively managed and reflect changing customer and company needs
- Strategize with team members on ways to improve sales figures and identify the benefits of products and services for the customer
Qualifications to Meet Minimum Requirements:
- Associate’s Degree in Business Administration or equivalent education
- Minimum of two years sales experience (inside, field, tele sales)
- Ability to work in a team environment and fulfill objectives with minimal direct supervision
- Excellent communication and relationship building skills
- Strong verbal and written skills
- Excellent analytical skills
- Detail oriented and ability to multi-task
- Innovative, proactive, and self-directed
- Ability to focus on goals and develop a work plan that produces desired results
- Proficient in Microsoft Office
- SAP business software experience is a plus
This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department.
EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company at a glance
EIS is a leading North American distributor of process materials, production supplies, and engineered fabrication for the OEM Electrical and Industrial, Aftermarket/MRO, and Electronic Materials markets.
Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each of our team members unique and develop each other’s skillsets so that together we can be stronger than the sum of our parts.
Join EIS & Help Us Run the World
At EIS our employees are the heart of our company. We are dedicated to investing in our people and it’s instilled in our company values. As an employee with EIS, you will receive:
An opportunity to be your best self!
Strong benefit packages to provide protection for you and your family.
A 401(k)-retirement plan and company match that allows pre-tax, Roth, and after-tax contributions.
Flexible Scheduling, hybrid work opportunities, and Paid Time Off beginning your first year.
8 paid holidays including a floating holiday to accommodate our employee’s diverse celebrations.
A bonus program available to every company employee.
An opportunity to grow your career!
A culture of learning that provides our employees with internal growth and training opportunities.
Personalized short-term and long-term career goals.
Tuition reimbursement for degree-seeking individuals.
An opportunity to create a more sustainable future!
An Environmental, Social, and Governance Committee dedicated to creating a more sustainable future through our policies, products, and services.
Dedicated effort to ensure an inclusive working environment, eliminating systematic inequalities, and supporting a positive workplace culture.
Participation in the Annual Employee Engagement Survey as opportunity to use your voice to drive company culture.
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