Senior Process Manager

We are seeking a Senior Process Manager to join our dynamic team at eClerx Services Ltd. In this role, you will manage and optimize finance operations across various critical functions, ensuring accurate and timely delivery. Your leadership and mentorship will be instrumental in guiding teams to achieve SLA and KPI targets while continuously enhancing process efficiency. Additionally, you will play a crucial role in client communication and stakeholder engagement, ensuring high-quality service and responsiveness. Your expertise will be vital in identifying and resolving operational issues, implementing process improvements, and supporting automation initiatives. We encourage cross-functional collaboration to further enhance productivity, controls, and overall service delivery.

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.