Senior Operative
About this role
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
About the Role
We are looking for a motivated Senior Operatives for our Repair Team in Chippenham.
This dedicated team is responsible for diagnosing faults, repairing and servicing Dyson products from our existing Floorcare, Beauty and Environmental Care (Air purifiers, Heaters and Fans) products.
Working pattern is 07:15 – 17:30, 4 days on, 4 days off, including weekends and Bank holidays.
Key responsibilities
Support all functions within the Bumpers Farm Site.
Diagnose, Repair and service Dyson products returned by UK customers according to the
Dyson quality service level.
Repair / Rebuild the returned customer machine as per the defined Dyson policy and
procedures.
Refurbish products to Dyson quality standards
Assist in the loading and offloading of delivery vehicles
Unbox and re-box all Dyson products and parts
Book in and dispatch using SAP, CRM, PCF and courier systems
Ensure cleanliness of all our products and working environment using dust extraction
equipment and cleaning materials and products provided
Assist in the disposal of all site waste, ensuring site recycling processes and procedures
are followed and onsite equipment is used correctly
Picking, Packing and Dispatching of Dyson products and parts working to achieve set
performance targets
Replenish of our parts and products in all our onsite stock locations
Assist in training and upskilling new team members
About You
• Have some understanding / ability to work with technical tasks
• Happy to be on your feet all day
• Able to follow written instructions and diagrams to diagnose faults and carry out repairs
• Able to solve problems
• Customer and quality focused.
Benefits
Financial
• Performance-related bonus scheme
• Competitive pension scheme
• Life assurance
• Discounts on Dyson machines and retail purchases
Lifestyle
• Generous holiday allowance of 27 days (plus bank holidays)
• Free on-site lunches, fruit, and hot drinks
• Electric vehicle salary sacrifice scheme
• Option to purchase additional holiday days
Health
• Private medical insurance
• Employee assistance programme
• Digital GP services
• Prescription service
• Fertility treatment support
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Company at a glance
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Top Benefits
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail purchases
- Generous holiday allowance of 27 days
- Free on-site lunches, fruit, and hot drinks
- Electric vehicle salary sacrifice scheme
- Option to purchase additional holiday days
- Private medical insurance
- Employee assistance programme
- Digital GP services
- Prescription service
- Fertility treatment support
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