Enrollment Systems Specialist – Enrollment Management Group (EMG)

Salary:                    $18.00 - $23.00 per hour based on a 35 hour work week
Benefits:                The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location:                   EMG-Enrollment Operations and Student Services Department
Position Status:         Full-time                                             
Hours:                       Generally 8:30 a.m. – 4:30 p.m. Monday through Friday, but may vary based on operational need.
Position Number:      000409/30-502               
FLSA Status:             Non-exempt

POSITION SUMMARY:

This position reports to the Enrollment Operations Manager in the Enrollment Operations and Student Services department and supports the administrative functions within Enrollment Management. This employee will be expected to perform a number of vital roles based on the graduate and undergraduate admission cycle. Tasks will include, but are not limited to, managing the application and admission credential process for graduate admissions, undergraduate admissions, and financial aid; mail receipt and sorting, scanning and indexing documents, and data-entry.  This individual is responsible for the performance of advanced assignments and special projects in support of the Enrollment Management Group. Administrative work requiring initiative and independent judgement. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management. 

DUTIES AND RESPONSIBILITIES:

This position reports to the Enrollment Operations Manager in the Enrollment Operations and Student Services department and supports the administrative functions within Enrollment Management.This employee will be expected to perform a number of vital roles based on the graduate and undergraduate admission cycle. Tasks will include, but are not limited to, managing the application and admission credential process for graduate admissions, undergraduate admissions, and financial aid; mail receipt and sorting, scanning and indexing documents, and data-entry.  This individual is responsible for the performance of advanced assignments and special projects in support of the Enrollment Management Group.

Administrative work requiring initiative and independent judgement. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management.  

Assists with the optimization and administration of the enrollment systems, including, but not limited to Technolutions Slate and Ellucian Banner. 

Researches and resolves processing issues within Slate. Manage enrollment operations of student employees.

Provides assistance with inquiry and application data entry and related tasks for undergraduate admissions and financial aid. Supports operational and processing effectiveness for the entire enrollment division (Undergraduate Admissions, Graduate Admissions, Financial Aid, Enrollment Marketing and Communications, Military and Veterans Services).

Helps manage and administer system requests on a daily basis for all aspects of enrollment management.

Participates in special admission events, such as DUQ days and Accepted Student Days.

Performs other related duties as assigned to support the functions of a dynamic, team-oriented environment.

Supervises student employees only.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

High School Diploma or equivalent.

1 – 3 years of experience.

Minimum 1 year of experience in admissions or student services at the college/university level or closely related environment dealing with the public.

Preferred qualifications:

Associate’s degree in business or related field from an accredited educational institution.

Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions.This includes, but is not limited to, the following: 

Strong communication skills, both oral and written. 

Attention to detail and accuracy while multi-tasking.

Strong organization skills.

Knowledge of PC and Microsoft Office Software; familiarity with Slate and Banner preferred.

Data entry, scanning and indexing.

Ability to make decisions in accordance with established policies.

Ability to be proactive, strategic and deadline-oriented in a complex organization.

Professional demeanor with the ability to deal with people in a courteous and tactful manner regardless of circumstances.

Ability to exceed recruitment goals, facilitate staff development opportunities, exhibit teamwork, model analytical & critical thinking, engage in creative problem solving and demonstrate high levels of time management and organizational skills.

NCAA requirements and competency as appropriate based on position responsibilities, upholds NCAA rules and regulations.

Ability to work with diverse populations and sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.

Ability to work additional hours and weekends during peak application receipt and processing periods.

Motivation to work harmoniously with a diverse group of highly qualified team members.

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit.  Duquesne University is Catholic in mission and ecumenical in spirit.  Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.